Description: I double click on the LibreOffice icon. Program starts to load. Before main page can load, the entire page disappears off the screen. I try again and it does the same thing. This has NEVER happened before with this program and I have used it for ages. How do I fix the problem? I have the 6.4.3 version of LibreOffice Thornton PS: I hope you all are staying safe and well in this insane time with the virus. Actual Results: I said this in my description. Expected Results: That is in my description. Reproducible: Always User Profile Reset: No Additional Info: The program should have loaded so I could use it but it didn't. It disappeared from the screen.
Thanks for reporting this bug, Thornton. Could you please include additional information in your bug report to help us be able to reproduce the bug? To get the relevant information, click on the "Help" menu at the top of the window, then click on the "About LibreOffice" menu option. I have pasted my information as an example: Version: 6.4.4.2 (x64) Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff CPU threads: 2; OS: Windows 10.0 Build 17763; UI render: default; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: CL I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested information is provide.
Dear Thornton, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Thornton, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp