Bug 132283 - Unable to make changes on any saved documents
Summary: Unable to make changes on any saved documents
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.2.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-21 00:16 UTC by Ashley
Modified: 2020-11-19 04:14 UTC (History)
1 user (show)

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Description Ashley 2020-04-21 00:16:46 UTC
Description:
For the past week or so, I have not been able to type on any saved documents. I can open the document fine but as soon as I start typing the program freezes and crashes. 
I thought it may have been that I have too many words on a single document but it does the same thing whenever I open a new one. 
I do not recall this being an issue before I updated.


Steps to Reproduce:
1. Open the program LibreOffice
2. Either open a previously saved document or a new one and start typing.


Actual Results:
The program freezes and crashes immediately after the first letter is typed.

Expected Results:
No change.


Reproducible: Always


User Profile Reset: No



Additional Info:
I should have been able to edit my document.
Comment 1 Julien Nabet 2020-04-21 09:02:09 UTC
Did you install any specific fonts or some LO extensions?
On which Windows version are you? Did you upgrade in the past week?

2 things that may help:
- upgrade to brand new 6.4.3
- give a try at https://wiki.documentfoundation.org/QA/FirstSteps
Comment 2 QA Administrators 2020-10-19 04:19:10 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-11-19 04:14:11 UTC
Dear Ashley,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp