Bug 132621 - Problem launching from document on network drive
Summary: Problem launching from document on network drive
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-05-02 23:27 UTC by Dan Essin
Modified: 2022-11-30 03:49 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Dan Essin 2020-05-02 23:27:00 UTC
Description:
I keep my documents on a network. Ordinarily double-cliking a docx file will open it in LibreOffice (LO not running at the time).

Now, double-clicking the docx says:
\\SERVER\Drive_E\Area51\Mac\Crashes\T2 does not exist.

If I open LO and then open the file it works fine.

Steps to Reproduce:
1. Open windows explorer
2. Navigate to network drive
3. Double-click a docx file
4. Get the message that the file does not exist

Actual Results:
\\SERVER\Drive_E\Area51\Mac\Crashes\T2 does not exist.

Expected Results:
LO should launch and open the file

Since LO is not running at this point questions about the user profile and OpenGL seem highly irrelevant


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Valentina Larina 2021-07-27 11:19:49 UTC
Hello.

Is the file format is correct? Please check.

Don't repro in Version: 7.1.5.2 / LibreOffice Community
Build ID: 85f04e9f809797b8199d13c421bd8a2b025d52b5
CPU threads: 4; OS: Linux 5.8; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Don't repro in Version: 7.3.0.0.alpha0+ / LibreOffice Community
Build ID: 71477a3be1c64e5351894d9ef797feeee6b9eeeb
CPU threads: 4; OS: Linux 5.8; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-07-22_20:13:07
Calc: threaded
Comment 2 Xisco Faulí 2022-05-02 12:04:21 UTC
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 QA Administrators 2022-10-30 03:47:28 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-11-30 03:48:57 UTC
Dear Dan Essin,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp