Bug 132806 - I try to save the document and it won't let me
Summary: I try to save the document and it won't let me
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-05-07 10:42 UTC by no
Modified: 2021-03-10 04:05 UTC (History)
0 users

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Description no 2020-05-07 10:42:09 UTC
Description:
I go to save, it asks a folder. I go in and, once i click save, an error appears, that says:
Error saving the document Untitled 1:
General Error.
General input/output error.

Steps to Reproduce:
1. Do any work on Writer
2. Try to save
3.Error here

Actual Results:
Lost writing

Expected Results:
Saved writing


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.4.3.2 (x64)
Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8
CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: GL; VCL: win; 
Locale: en-GB (en_GB); UI-Language: en-GB
Calc: CL
Comment 1 ian 2020-05-08 13:24:53 UTC
Thank you for reporting the bug. 

Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. 

Please provide a clearer set of step-by-step instructions on how to reproduce the problem.

For example, what is the format of the file that you are attempting to save? Is there any specific content i.e. pictures, text, tables, within the document when you save it? Are you using the "Save As" menu option from the "File" menu?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested information is provided.
Comment 2 QA Administrators 2021-02-07 04:18:59 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-03-10 04:05:25 UTC
Dear no,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp