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Bug 132900 - Delay when opening Customize dialog the first time (Windows-only)
Summary: Delay when opening Customize dialog the first time (Windows-only)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
7.0.0.0.alpha0+
Hardware: All Windows (All)
: medium trivial
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: bibisectRequest, perf, regression
Depends on:
Blocks: Customise-Dialog
  Show dependency treegraph
 
Reported: 2020-05-10 06:07 UTC by Dieter
Modified: 2020-11-22 05:47 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


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Description Dieter 2020-05-10 06:07:12 UTC
Tools => Customise

Result: Delay of some seconds before dioalog opens

Found in

Version: 7.0.0.0.alpha1+ (x64)
Build ID: 99c337d1d3831ce9d2c7dc1cbff713f4ac49d6ac
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win; 
Locale: de-DE (de_DE); UI: en-GB
Calc: CL

No delay in 7.0.0.0.alpha0
Comment 1 Xisco Faulí 2020-05-11 10:10:47 UTC
it opens within 2 seconds for me in

Version: 7.0.0.0.alpha1+
Build ID: 86bc13248c1d9f63b10aac304bdf0361d1dcc47f
CPU threads: 4; OS: Linux 4.19; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

How long it takes for you?
Did you try with a clean profile ?
Comment 2 Dieter 2020-05-11 10:18:54 UTC
(In reply to Xisco Faulí from comment #1)
> How long it takes for you?

6 seconds

> Did you try with a clean profile ?

Restart in Safe Mode => 15 seconds the first time and 2 seconds the second time
Behaviour in Safe Mode is reproducible
Comment 3 Telesto 2020-05-11 19:55:07 UTC
Reported something similar.. 2/3 seconds tends to be normal bug 126043
Version: 7.0.0.0.alpha0+ (x64)
Build ID: 97a2c1fc5e376c0c00968f17a0392c6d3a5ed565
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: default; VCL: win; 
Locale: nl-NL (nl_NL); UI-Language: en-US
Calc: threaded
Comment 4 BogdanB 2020-05-15 21:55:05 UTC
1 second after Restart in safe mode: Factory reseting

Version: 7.0.0.0.alpha1
Build ID: 6a03b2a54143a9bc0c6d4c7f1...
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: ro-RO (ro_RO.UTF-8); UI: en-US
Calc: threaded
Comment 5 Xisco Faulí 2020-06-17 11:56:03 UTC
Hello Dieter,
is this issue still reproducible with a recent master build ?
Comment 6 Dieter 2020-06-17 12:07:03 UTC
(In reply to Xisco Faulí from comment #5)
> Hello Dieter,
> is this issue still reproducible with a recent master build ?

in Version: 7.0.0.0.beta1 (x64)
Build ID: 94f789cbb33335b4a511c319542c7bdc31ff3b3c

it opens with a delay of 3 or 4 seconds (options opens without a delay). So it's better, but not perfect (at least for me)
Comment 7 BogdanB 2020-09-06 10:57:03 UTC
Very quick in
Version: 7.0.2.0.0+
Build ID: 5f305e6792c1c166b2a44a1e5085f42f53db50ea
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: ro-RO (ro_RO.UTF-8); UI: en-US
Calc: threaded

Also very quick in
Version: 7.1.0.0.alpha0+
Build ID: e2f4e65a7b8024c00b049eebf0d87637efda7f24
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: en-US (ro_RO.UTF-8); UI: en-US
Calc: threaded
Comment 8 Dieter 2020-09-09 17:34:11 UTC
7 seconds in Save Mode and

Version: 7.0.1.2 (x64)
Build ID: 7cbcfc562f6eb6708b5ff7d7397325de9e764452
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

Tests in comment 1, comment 4 and comment 7 are with Linux. So perhaps a problem only in Windows.
Comment 9 Telesto 2020-09-09 19:31:02 UTC
It take 3 seconds or so to appear
Version: 7.1.0.0.alpha0+ (x64)
Build ID: e8b8e7be0b2ad693224cd94062a55610eb69df7e
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL

and for me the same with 6.4
Comment 10 Dieter 2020-09-10 06:10:33 UTC
(In reply to Telesto from comment #9)
> It take 3 seconds or so to appear

Not clear to me, if you treat this as a bug or as an expected result
Comment 11 Telesto 2020-09-10 07:02:56 UTC
(In reply to Dieter from comment #10)
> (In reply to Telesto from comment #9)
> > It take 3 seconds or so to appear
> 
> Not clear to me, if you treat this as a bug or as an expected result

Some vague memory about creating a bug report for this or being attached to one. A, found it See bug 126043. Which stated to accept they 3 seconds.

7 sec is certainly to long. However I can't reproduce. It might be that simply the same bug which got closed in a different consternation making things worse

Or there is a regression; no clue
Comment 12 BogdanB 2020-09-12 22:16:33 UTC
I tried to bibisect this with 7.0 in Linux.
It's always perfect.

I think this is a Windows only problem.
Someone with Windows should bibisect this for 7.0
Comment 13 Usha 2020-11-17 19:01:03 UTC
I wasn't able to reproduce on windows with the below version
initial start up time 3seconds and the subsequent one's were 2scs.

Version: 7.0.2.2 (x64)
Build ID: 8349ace3c3162073abd90d81fd06dcfb6b36b994
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 14 Buovjaga 2020-11-18 13:33:01 UTC
I repro, 6 secs for the first time.

Dieter: can you bibisect this? I am currently not able to due to unfinished virtual machine setup.

Version: 7.1.0.0.alpha1+ (x64)
Build ID: 42a691933429dbb315de2bd7ba2724993c60411f
CPU threads: 2; OS: Windows 10.0 Build 19042; UI render: default; VCL: win
Locale: fi-FI (fi_FI); UI: en-US
Calc: threaded
Comment 15 Dieter 2020-11-18 17:30:41 UTC
(In reply to Buovjaga from comment #14)
> Dieter: can you bibisect this?

I want to limit the time that I spend on LO QA. So I decided not to start with bibisection. Hope you can understand this.
Comment 16 Aron Budea 2020-11-19 08:08:40 UTC
My delay is also ~2 seconds in eg. Writer, less when opened from the start center. Note that the layout of the Customize dialog depends on which editor is open, so that detail should be specified.

It seems the bug isn't easy to reproduce. For the record, if someone can reproduce it, with the repo at hand bibisecting the bug should take less than 15 mins (provided there are no complications).

Version: 7.0.0.3 (x64)
Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

Version: 7.1.0.0.alpha1+ (x64)
Build ID: 312a33b7636334f6ce3b6d1702bc5d3e45215601
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 17 Buovjaga 2020-11-19 09:50:19 UTC
(In reply to Aron Budea from comment #16)
> My delay is also ~2 seconds in eg. Writer, less when opened from the start
> center. Note that the layout of the Customize dialog depends on which editor
> is open, so that detail should be specified.

In Safe mode (the only way to repro normally), it always opens with Menu tab visible.
Comment 18 Aron Budea 2020-11-19 10:04:12 UTC
(In reply to Buovjaga from comment #17)
> In Safe mode (the only way to repro normally), it always opens with Menu tab
> visible.
Which editor, though? Yes, it opens with Menus tab open, but in Writer the tabs are Menus, Toolbars, Notebookbar, Context Menus, Keyboard and Events. In the start center the tabs are Menus, Toolbars, Context Menus and Events.
I'd think it matters whether you open from Writer (or another of the editors) or from the start center, because it builds the whole dialog when you open it, and there's much less to build in one case.
Btw, it's still 2 seconds for me when opened from Writer in safe mode.
Comment 19 Buovjaga 2020-11-19 10:11:43 UTC
Oh, I didn't understand what you meant by editors. I was using writer.
Comment 20 Buovjaga 2020-11-19 10:15:10 UTC
Delay is the same ballpark in other modules as well, 4,5-6 secs. Only Math and Base are quick, 1 sec.
Comment 21 Dieter 2020-11-22 05:47:07 UTC
I also in safe mode with the following result: 5 seconds when opening for the first time in SafeMode; 2,5 seconds when I tried again.