Description: Install LibreOffice 7.0a1 from (user mode) within Windows 7 Home Premium (32bit) on acer 2GB Ram, latest windows 7 patches installed. Get error message "the procedure entry point ??0UObject@icu_65@@IAE@XZ" could not be found in the dynamic link library icuu65.dll from the start screen for soffice.bin --- check for different version of code in C:/progrm files/libreoffice/progrms find newer by date (04/30/2020 mmddyyyy) versus (01/23/2020 mmddyyyy) in c/program files/libreoffice/program copy dll to beta location re-boot pc, to reset pointer after renaming old file to .dll.old update pending... Steps to Reproduce: 1. d/l instlltion file to user/downloads 2. install alpha1 version to seperate location c/program files/libreofficebeta 3. re-boot Pc, attempt run of binary under win 7 home premium in user mode. Actual Results: get error message (tried after repeated user login /logout etc). Might have something with KB2999226 Universal C run time for windows 10 machines that was added as part of install. Expected Results: expect it to run. it did not. Reproducible: Sometimes User Profile Reset: Yes Additional Info: avast loads before rest of code loads in. unknown if OpenGL installed. [see jpg screen shot / attached??]
Created attachment 160740 [details] 22kb jpeg image-screen grab error message 22 kb 96dpi jpg copy from "snipping tool"(windows 7)
NeedInfo - please revert any change to the .dll, then uninstall 7.0.0alpha1; and reinstall to provide: 1) verbose installation log "msiexec.exe /i LibreOfficeDev_7.0.0.0.alpha1_Win_x86.msi /L*v L07a1Log.txt" 2) details from run of "msinfo32.exe" -- copy out and post the 'System summary' panel and the 'Components' -> 'Display' panel
Dear Richard_416282, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Richard_416282, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp