Bug 133090 - Saving a file document
Summary: Saving a file document
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-05-16 16:09 UTC by socrates
Modified: 2020-12-15 03:47 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description socrates 2020-05-16 16:09:04 UTC
So I open up a new writer file and create my document,  I then go to to save it as I exit writer, and it doesn't save the file, but then once writer is closed it goes to a recovery windows where I can only click on okay and my file isn't saved to my drive.  I lose all of my data or my document that I just created.  I have tried on multiple windows 10 pc's including a pc with Windows 10 freshly installed and the only other other thing installed on the pc is the drivers and libreoffice and I still get the same error.  I've tried installing the previous version available for download and I still get the same issue.

Please fix,  or at least provide a solution to the to the problem.  I've been using Libreoffice for years now, and now I am having issues, that shouldn't be happening.  I am considering changing over to Microsoft Office 365 but I really don't want to pay for it.  But I can't have this happen to me because its school related and business related that I am using the application.

I appreciate a place to report bugs, please fix ASAP.

Thanks,
Jayson
Comment 1 BogdanB 2020-05-16 17:31:27 UTC
Try with an Appimage of LibreOffice https://www.libreoffice.org/download/appimage/

Tell us your results. We are waiting for your tests.
Comment 2 ian 2020-05-17 15:03:22 UTC
Thank you for reporting the bug.

Can you please provide additional information regarding your LibreOffice setup?

In order to find this information, please click on the "Help" menu in the menu-bar at the top of the LibreOffice window, and then click on the "About LibreOffice" menu option.

I have attached mine as a sample:

Version: 6.4.3.2 (x64)
Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8
CPU threads: 2; OS: Windows 10.0 Build 17763; UI render: GL; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: CL

I have set the status of the bug report to "NEEDINFO." Please change it back to "UNCONFIRMED" once you have provided further information.
Comment 3 QA Administrators 2020-11-14 03:49:31 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-12-15 03:47:53 UTC
Dear socrates,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp