Description: This morning I used LibreOffice 7.0 alpha, did some work (in Writer), and closed it. A few hours later, I had to open the Task Manager to see something (not related to LibO) and I found out there were still instances (I don't know what it's called) of LibreOffice running. See screenshot That's about 1 GB of memory usage despite the fact that LibreOffice is closed. I'm not an expert in this area but it doesn't seem right. OS : Windows 10 Home 64-bit 1909 (18363.836) Intel Core i7 860 @ 2.80GHz RAM 8,00 Go Canal-Double DDR3 @ 654 MHz (9-9-9-24) Version: 7.0.0.0.alpha1 (x86) Build ID: 6a03b2a54143a9bc0c6d4c7f1... Threads CPU : 8; OS : Windows 10.0 Build 18363; UI Render : Skia/Raster; VCL: win; Locale: fr-FR (fr_FR); UI: fr-FR Calc: threaded Steps to Reproduce: 1. Open LibreOffice (Writer in my case) 2. Do something 3. Close LibreOffice Look at Task Manager Actual Results: LibreOffice still using memory, even if closed Expected Results: Free the memory completely Reproducible: Always User Profile Reset: No Additional Info: -
Created attachment 161325 [details] LibreOffice Memory usage
Not reproducible both on the master and stable version. Version: 7.0.0.0.alpha1 (x64) Build ID: 6a03b2a54143a9bc0c6d4c7f1... CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win; Locale: en-GB (en_GB); UI: en-US Calc: threaded Version: 6.4.3.2 (x64) Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8 CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: GL; VCL: win; Locale: en-GB (en_GB); UI-Language: en-GB Calc: CL
If LO is in the list, it's not closed. Needed are exact reproducible steps when this happens. Only of you can provide them, and search shows this is not a duplicate of existing issue, change to Unconfirmed.
Simple steps : 1. I Open LibreOfficeDev 2. I click New Writer document in left panel 3. Without doing anything, I close immediately LO by clicking on the red cross top right That's all. I open the Task Manager. I see 2 lines "LibreOfficeDev (32 bits)". See screenshot 1. It happens every time. And, after a long working session, it can be worse. See screenshot 2. (I proofread books, and I run a lot of personnal macros) It happens also on Version: 7.0.0.0.beta1 (x64) Build ID: 94f789cbb33335b4a511c319542c7bdc31ff3b3c Threads CPU : 8; OS : Windows 10.0 Build 18363; UI Render : Skia/Raster; VCL: win Locale: fr-FR (fr_FR); Langue IHM : fr-FR Calc: threaded It never happens on my regular version : Version: 6.3.4.2 (x64) Build ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa Threads CPU : 8; OS : Windows 10.0; UI Render : par défaut; VCL: win; Locale : fr-FR (fr_FR); Langue IHM : fr-FR Calc: threaded
Created attachment 161532 [details] LibreOfficeDev still active in Task Manager
Please reset / delete user profile.
Dear blank15927, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear blank15927, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp