Created attachment 161341 [details] openCL is not used. Description: When I try to allow use of OpenCL, LO then asks to restart, after confirmation and restart, going again to OpenCL menu, I see that the "allow use of OpenCL" is not checked anymore and it say below it that "OpenCL is not used." Steps to Reproduce: 1. Tools -> Options -> OpenCL. 2. Check "allow use of OpenCL" -> OK. 3. Click "Restart now", and wait for LO restart. 4. Tools -> Options -> OpenCL. Actual Results: * "allow use of OpenCL" not checked. * "OpenCL is not used" Expected Results: * "allow use of OpenCL" checked. * "OpenCL is available for use." Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info: Version: 6.4.3.2 (x64) Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8 CPU threads: 4; OS: Windows 10.0 Build 17763; UI render: default; VCL: win; Locale: fr-CH (fr_FR); UI-Language: en-US Calc: threaded ______ Version: 7.0.0.0.alpha1 (x64) Build ID: 6a03b2a54143a9bc0c6d4c7f1... CPU threads: 4; OS: Windows 10.0 Build 17763; UI render: Skia/Raster; VCL: win; Locale: fr-FR (fr_FR); UI: en-GB Calc: threaded This bug is not present in LibreOffice 6.4.1.2 (x86), thus maybe it's a regression.
Created attachment 161342 [details] expected after LO restart working for LO 6.4.1.2 (x86)
Dear libre officer, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
(Please don't mark as "new" if you reported the bug, unless you bibisected it) I reproduce in: Version: 24.2.0.3 (X86_64) / LibreOffice Community Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1 CPU threads: 4; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded However, what happens is that LO tests if OpenCL can be used, and turns the option off automatically if that's not the case. (See bug 106162) But in you case, it could be a hardware-specific regression, and if you still experience the issue in a recent version, it would be very helpful if you could bibisect the issue with the 6.4 repository: https://bibisect.libreoffice.org/ Or it might be related to x86 vs x64. Setting to "needinfo", please let us know if it still a problem, and if you'd like help bibisecting.
Dear libre officer, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear libre officer, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp