Description: The components of LibreOffice 6.4.4.that I tried - certain Writer, Calc and Impress came up with the same error - "open by unknown user". I am the only user of my Linux desktop machine. There were no ~lock files visible. Steps to Reproduce: 1.Install the snap, 2.Open files - error pops up. 3. Actual Results: All seemed OK yesterday - nothing working today - I'd taken a flier by installing beyond the standard repos - so just backed it out again - 6.4.3 working fine. Expected Results: File open Reproducible: Always User Profile Reset: No Additional Info: Too late to find any other info - workaround is uninstall the snap - reinstall the standard edition from the Ubuntu 20.04 repos. glxinfo not installed - sorry there's only so much I'll do help diagnose. Version no longer installed - so no "Help About" data - I downloaded the snap from https://www.libreoffice.org/download/download/
I just don't have this problem. I can't confirm it Also I am on Ubuntu 20.04 snap edition Version: 6.4.3.2 Build ID: libreoffice-6.4.3.2-snap1 CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; Locale: ro-RO (ro_RO.UTF-8); UI-Language: en-US Calc: threaded
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Much simpler: go to Help - Restart in Safe Mode - Reset to Factory Settings. Everything should be fine. We are waiting fro an answer from you, please.
Sorry - I wanted to be able to work - so I backed out 6.4.4 (snap) and reverted to 6.4.3.2 - the version off the Ubuntu repositories - no problems. I'd taken a flier downloading 6.4.4 anyway. I'll now wait till the version on the repositories gets updated. I don't know if the two versions will co-exist on the machine - so I now have no way of replicating the fault. I'm afraid I don't have test resources. I stated in my original bug report that I'd backed out the new 6.4.4 version. I had things to do.
[Automated Action] NeedInfo-To-Unconfirmed
Please report Snap-specific problems to Ubuntu: https://bugs.launchpad.net/ubuntu/+source/libreoffice