Description: LibreOffice 7.0.0.0 beta1 crashes every time when trying to insert a .png image into a new LibreOffice document, be it in Draw, in Impress or in Writer. Steps to Reproduce: 1.Create a new Draw, Impress or Writer document. 2.Try to insert a .png image. 3.That's it. Actual Results: LibreOffice 7.0.0.0 beta1 immediately crashes. Expected Results: No crashes expected. Reproducible: Always User Profile Reset: Yes Additional Info: Build: 94f789cbb33335b4a511c319542c7bdc31ff3b3c OS: Xubuntu 20.04 Linux: 5.4.0-33-generic See: crashreport.libreoffice.org/stats/crash_details/7eeac802-c16a-429c-968b-e3b71e773ef5 also: crashreport.libreoffice.org/stats/crash_details/7ca6d2f6-ed66-4f82-a78a-5a0583ad4ad1 (This second crash in "safe mode".) also: crashreport.libreoffice.org/stats/crash_details/45a35de4-4938-4a29-80bd-652a10077eee also in Impress: crashreport.libreoffice.org/stats/crash_details/e886e501-bd29-413b-b02a-d3aa4276d42f also in Writer: crashreport.libreoffice.org/stats/crash_details/570ac7ac-b385-42c6-9b23-f5f90fa23c46 also in Writer: crashreport.libreoffice.org/stats/crash_details/1ad629e9-022a-45fd-b6f5-ab32d7585c7a and also in Writer: crashreport.libreoffice.org/stats/crash_details/b85284e8-3cef-4ec7-8f1b-a2de1cfc36ec These last five crashes under a new user profile. And the last crash using a newly created and already saved nearly empty .odt document. All the other crashes happened when the newly created document hadn't even been saved for once.
Of these seven crashes the first three were in LibreOffice Draw.
I have try the bug to confirm (with WRITER AND DRAW) and i found that now it is not reproducible on my side. i tested it on the alpha version 7.0.0.0 beta1 and the version 6.4.4.2. Version: 7.0.0.0.alpha1 (x64) Build ID: 6a03b2a54143a9bc0c6d4c7f1... CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: Skia/Vulkan; VCL: win; Locale: en-US (en_US); UI: en-US Calc: threaded. Version: 6.4.4.2 (x64) Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: GL; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: threaded.
(In reply to Assao Alu from comment #2) > I have try the bug to confirm (with WRITER AND DRAW) and i found that now it > is not reproducible on my side. i tested it on the alpha version 7.0.0.0 > beta1 and the version 6.4.4.2. > > Version: 7.0.0.0.alpha1 (x64) > Build ID: 6a03b2a54143a9bc0c6d4c7f1... > CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: Skia/Vulkan; VCL: > win; > Locale: en-US (en_US); UI: en-US > Calc: threaded. > > Version: 6.4.4.2 (x64) > Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff > CPU threads: 4; OS: Windows 10.0 Build 18362; UI render: GL; VCL: win; > Locale: en-US (en_US); UI-Language: en-US > Calc: threaded. It's only about version 7.0.0.0 beta1. I haven't tried with any alpha version. And the stable versions ("still" and "fresh") are OK.
I can't reproduce it in Version: 7.0.0.0.beta1+ Build ID: 2506d8221dd940dfd93d3d7c183430ba6ba3089d CPU threads: 4; OS: Linux 4.19; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded Does it happen with a particular .png or with any .png file?
OTOH, Could you please paste the info from Help - about LibreOffice ?
Created attachment 161547 [details] One of the .png files that causes LO 7 beta1 to crash.
(In reply to Xisco Faulí from comment #4) > I can't reproduce it in > > Version: 7.0.0.0.beta1+ > Build ID: 2506d8221dd940dfd93d3d7c183430ba6ba3089d > CPU threads: 4; OS: Linux 4.19; UI render: default; VCL: gtk3 > Locale: en-US (en_US.UTF-8); UI: en-US > Calc: threaded > > Does it happen with a particular .png or with any .png file? It seems to happen with any .png file. I've attached one of them. Crash in Writer: crashreport.libreoffice.org/stats/crash_details/835ee42a-9955-49bc-9695-727c695b43b8
(In reply to Xisco Faulí from comment #5) > OTOH, Could you please paste the info from Help - about LibreOffice ? Version: 7.0.0.0.beta1 Build ID: 94f789cbb33335b4a511c319542c7bdc31ff3b3c CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded And the following help packs and language packs are also installed: en-US: help pack en-GB: help pack and language pack es-ES: help pack and language pack de: help pack and language pack eo: help pack and language pack
[Automated Action] NeedInfo-To-Unconfirmed
Now I've also tried with .jpg and .gif files and it's exactly the same as with .png files: LO 7 beta1 just crashes. I've also installed another instance of LO 7 beta1 in parallel (in Xubuntu, but this time without any help pack or language pack) with exactly the same outcome. I've also installed LO 7 beta1 in Windows 10 with no crashes at all there, trying with .png, .jpg and .gif files. And another crash report (Draw): crashreport.libreoffice.org/stats/crash_details/fc95828e-3ef8-4bd8-815c-687c736da09c
All of these crashes happened while trying to drag an image file into a document. Now I've inserted the image files using the menu "Insert" --> "Image..." and NO crashes happen this way.
The following installation works perfectly OK when dragging image files (.png, .jpg, .gif) into a document (Writer, Calc, Impress, Draw), both on Xubuntu 20.04 and on Ubuntu Budgie 20.04: Version: 7.0.0.0.alpha1 Build ID: 6a03b2a54143a9bc0c6d4c7f190b77cdc5a14733 CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded The following installation crashes every time when dragging image files (.png, .jpg, .gif) into a document (Writer, Calc, Impress, Draw), both on Xubuntu 20.04 and on Ubuntu Budgie 20.04: Version: 7.0.0.0.beta1 Build ID: 94f789cbb33335b4a511c319542c7bdc31ff3b3c CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
no crash Version: 7.0.0.0.beta1+ Build ID: c344de1b9985b6ca10b354e24151d0bdf92dc20e CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US Calc: threaded Ubuntu 18.04
I reproduced in Linux with 7.1+ oldest but seems to be fixed in master. a97831b8bf3e889bbc3af077d3fb417d32f4fd0b is the first *good* commit commit a97831b8bf3e889bbc3af077d3fb417d32f4fd0b Author: Jenkins Build User <tdf@pollux.tdf> Date: Tue Jun 2 03:16:21 2020 +0200 source 80c9fae6aa8638e192e5b622d12305b304890b43 Previous source sha: 270005fe2fb594d1894305c742f98b53367f4dd3. https://gerrit.libreoffice.org/plugins/gitiles/core/+/80c9fae6aa8638e192e5b622d12305b304890b43%5E!/ commit 80c9fae6aa8638e192e5b622d12305b304890b43 [log] author Mike Kaganski <mike.kaganski@collabora.com> Fri May 29 10:53:47 2020 +0200 committer Mike Kaganski <mike.kaganski@collabora.com> Sat May 30 20:49:16 2020 +0200 tree e8ad75c5a79ccf4fdf2077d6e51a70ecd59766ec parent 270005fe2fb594d1894305c742f98b53367f4dd3 [diff] tdf#133365: only release solar mutex on Windows Regression after f2561331534459f8aebc57e8615fa5f626521bcb Change-Id: Id12a81b2ca79edb7ae056b357dcfd1d8f4bb56ef Reviewed-on: https://gerrit.libreoffice.org/c/core/+/95088 Tested-by: Jenkins Tested-by: Xisco Fauli <xiscofauli@libreoffice.org> Reviewed-by: Jean-Baptiste Faure <jbfaure@libreoffice.org> Reviewed-by: Mike Kaganski <mike.kaganski@collabora.com> *** This bug has been marked as a duplicate of bug 133365 ***