Bug 133601 - Problems when saving to .doc and .docx
Summary: Problems when saving to .doc and .docx
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.0.0.alpha1+
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-02 13:40 UTC by Elmar
Modified: 2021-02-04 04:26 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
original document (4.22 MB, application/vnd.oasis.opendocument.text)
2020-06-02 13:43 UTC, Elmar
Details
saved to .doc (3.30 MB, application/msword)
2020-06-02 13:44 UTC, Elmar
Details
the .doc was opened in MSWord which reported and fixed errors (3.29 MB, application/msword)
2020-06-02 13:45 UTC, Elmar
Details
saved to .docx (3.22 MB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2020-06-02 13:46 UTC, Elmar
Details

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Description Elmar 2020-06-02 13:40:39 UTC
Description:
I have attached a number of samples when saving an ODT to MS Office

Steps to Reproduce:
1. create document in LO
2. save it to .doc
3. save it to .docx
4. export to PDF

Actual Results:
When open the .doc in MSWord, it opens with errors. They are corrected by MSW and when save and reopen is fine

Expected Results:
should have saved correctly


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

version:
master~2020-06-01_02.36.12_LibreOfficeDev_7.1.0.0.alpha0_Linux_x86-64_deb.tar.gz
Comment 1 Elmar 2020-06-02 13:43:23 UTC
Created attachment 161522 [details]
original document
Comment 2 Elmar 2020-06-02 13:44:36 UTC
Created attachment 161523 [details]
saved to .doc
Comment 3 Elmar 2020-06-02 13:45:28 UTC
Created attachment 161524 [details]
the .doc was opened in MSWord which reported and fixed errors
Comment 4 Elmar 2020-06-02 13:46:31 UTC
Created attachment 161525 [details]
saved to .docx
Comment 5 Elmar 2020-06-02 14:14:14 UTC
Notice the following:

in the original document, the text paragraph next to Figure 3 splits, That is already happening in Writer v7.1 so not a Save File conversion issue. (note: when I cleared direct formatting the this came right)

In Word, some of the figure captions are ABOVE the picture, but they still show correctly under the picture when I open the DOCX in Writer.

(Note: in Writer 7.0 the PDF would not open in Acrobat that comes with Win10, but is fine when saved by Writer 7.1)
Comment 6 Dieter 2020-06-05 06:42:42 UTC
I confirm it with

Version: 7.0.0.0.beta1 (x64)
Build ID: 94f789cbb33335b4a511c319542c7bdc31ff3b3c
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: CL

but if you open docx in Word and save it as doc you recieve also information that there are problems with compatibility. So I think this is nothing LO can solve (but I'm not a developer).
Comment 7 Timur 2020-07-07 13:36:38 UTC
This cannot be confirmed because you are reporting document-based bug instead of proper issue-based bug.
So you need to split ODT from 12 to 6 pages to 4 pages etc and also remove content and find out exact issues, and then search for them, they are likely reported before.
Comment 8 QA Administrators 2021-01-04 04:05:51 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2021-02-04 04:26:06 UTC
Dear Elmar,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp