Bug 133634 - Playing pptx slide show slides blank but audio playing
Summary: Playing pptx slide show slides blank but audio playing
Status: RESOLVED DUPLICATE of bug 139609
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.0.7.3 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-03 12:41 UTC by winkleink
Modified: 2022-06-22 07:44 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
PPTX (14.11 MB, application/vnd.openxmlformats-officedocument.presentationml.presentation)
2020-07-29 19:34 UTC, Timur
Details

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Description winkleink 2020-06-03 12:41:53 UTC
Description:
School setting homework using pptx with audio embedded.
This presentation https://chertsey.satchelone.com/school/homeworks/47026142#
When editing the slides can be seen, but in Slideshow the audio plays and the slides are blank.

While this presentation in Slideshow view the slides are shown while the audio plays.

https://chertsey.satchelone.com/school/homeworks/47020757#


Steps to Reproduce:
1. Download files
2.Open the pptx in Impress
3. [F5] to do Slideshow

Actual Results:
Slideshow starts.
For the pptx with the problem the audio plays but no slides
For the pptx that works all is good.
Same computer same version of LibreOffice

Expected Results:
Slides play along with audio (as happens on Windows 10, PowerPoint 365 ProPlus 


Reproducible: Always


User Profile Reset: No



Additional Info:
Sorry, reporting from a different computer as my daughter is doing her homework.
Comment 1 ian 2020-06-03 13:57:10 UTC
Thanks for reporting the bug.

Interesting enough, audio isn't working for me for both of the slide decks using the latest stable build and a recent master build.

I don't experience any issues with blank slides, but rather the audio isn't working.

Some content, though, isn't appearing, such as the minute length in LibreOffice featured in a box in the "fieldwork" file.

Using:

Version: 7.1.0.0.alpha0+ (x64)
Build ID: 83c4f86f22dc37269ac6a038fe7de053c42aad6e
CPU threads: 2; OS: Windows 10.0 Build 17763; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

And:

Version: 6.4.4.2 (x64)
Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff
CPU threads: 2; OS: Windows 10.0 Build 17763; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: CL


Could you please include additional information in your bug report to help us be able to reproduce the bug?

To get the relevant information, click on the "Help" menu at the top of the window, then click on the "About LibreOffice" menu option.

I have set the bug's status to 'NEEDINFO'. 

Please change it back to 'UNCONFIRMED' once the requested information is provide.
Comment 2 winkleink 2020-06-03 18:20:12 UTC
More Information:
Version: 6.0.7.3
Build ID: 1:6.0.7-0ubuntu0.18.04.10
CPU threads: 4; OS: Linux 5.3; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); Calc: group

Checked and in the pptx giving the issue it is only slides with audio

Laptop is lenovo X230
Comment 3 winkleink 2020-06-03 19:30:29 UTC
Did Ubuntu Mate update to 19.10 and it updated LibreOffice as well.

Version: 6.3.5.2
Build ID: 1:6.3.5-0ubuntu0.19.10.1
CPU threads: 4; OS: Linux 5.3; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-US
Calc: threaded

Same result.
Blank screen with audio playing.
Comment 4 winkleink 2020-06-03 20:15:15 UTC
Upgraded to Ubuntu Mate 20.04
Same thing.
In Slideshow audio plays, slides are blank

Version: 6.4.3.2
Build ID: 1:6.4.3-0ubuntu0.20.04.1
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-US
Calc: threaded
Comment 5 ian 2020-06-07 16:09:00 UTC
Thanks for providing additional information.

I was able to confirm the bug (the slides in the problematic PowerPoint file aren't entirely blank - there is a black box in the upper left corner of the screen - but it is essentially blank besides that box appearing) using:

Version: 6.4.3.2
Build ID: libreoffice-6.4.3.2-snap1
CPU threads: 1; OS: Linux 5.3; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded

I have set the status of this report to "NEW".
Comment 6 Timur 2020-06-11 14:07:19 UTC
Attach here and test with master.
Comment 7 winkleink 2020-06-17 15:05:16 UTC
Did a bit more research and it looks like the issue may be that the audio object has it's boundary outside the slide and so Impress is trying to show the audio object only.

Using the PPTX downloaded from this page. 
https://chertsey.satchelone.com/school/homeworks/48188239


I moved the audio object on the troublesome slides so their boundary was 100% inside the slide and the audio played perfectly during the slideshow.
Comment 8 Timur 2020-07-29 19:34:04 UTC
Created attachment 163748 [details]
PPTX

I guess this is PPTX.
You, reporter need to test with master, easiest from https://libreoffice.soluzioniopen.com/index.php/daily-version/.
Wrong to confirm the bug without testing master.
Comment 9 Gabor Kelemen (allotropia) 2022-06-22 07:44:14 UTC
I can't reproduce the issue in 7.1 after:

https://git.libreoffice.org/core/+/ac9789dbb36f45dcc1caf7dd2951353b1574c8ea

author	Caolán McNamara <caolanm@redhat.com>	Mon Jan 25 20:59:58 2021 +0000
committer	Caolán McNamara <caolanm@redhat.com>	Wed Jan 27 13:39:31 2021 +0100

tdf#139609 avoid fetching unnecessary xid under gtk3

Turns out this was a GTK3 issue. Thanks Caolán for fixing this one!

(the PPTX itself is still a valuable real-world example, worth looking for other bugs.)

*** This bug has been marked as a duplicate of bug 139609 ***