Bug 133757 - Wrong Version Numbers
Summary: Wrong Version Numbers
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
3.3.4 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-07 15:29 UTC by kitchm
Modified: 2020-06-08 18:51 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description kitchm 2020-06-07 15:29:43 UTC
Description:
I had LibreOffice 6.3.3 and was continually bugged by the pop-up about needing to upgrade.  It was never available in Debian 10 but was available from your download.  Followed the instructions (although flawed) and run sudo dpkg -i *.deb.  When done I got Writer 6.1.5.  I don't know how you count, but that's going backwards.

Steps to Reproduce:
1.Just try to follow instructions from the download on Debian after installing the version available from Debian repository.
2.
3.

Actual Results:
Flawed

Expected Results:
Smooth transition


Reproducible: Always


User Profile Reset: No



Additional Info:
Should have upgraded from the program.
Comment 1 Robert Großkopf 2020-06-07 16:32:30 UTC
1. Has nothing to do with Base- the database-component. Have set this to "Installation".
2. If you are installing something form Debian repository, why should this be a bug of LO? 
You have to download the packages from 
https://dev-builds.libreoffice.org/pre-releases/deb/x86_64/
or
https://www.libreoffice.org/download/download/
to install the newest version.

You could also set 
Tools > Options > LibreOffice > OnlineUpdate
for the feature you need - for example to deactivate it or to download it from LO directly.
Comment 2 Julien Nabet 2020-06-07 21:01:36 UTC
I use Debian testing that I update every day, I never been annoyed by this kind of message but perhaps it's the case only for Debian stable.

About .deb (but idem for rpm), I think it's more for distrib maintainers since you must know how to manage dependencies.

Rene: any thoughts here?
Comment 3 Rene Engelhard 2020-06-08 05:47:28 UTC
Yes, this bugs is obviously total nonsense.

Yes, that update message sucks.

If you mix Debian repository versions and upstream versions you should know what is the more uptodate and not blindly follow instructions.

Debian stable doesn't get updates so usually has older versions. If you used Debians version that "online update" nonsense would have been disabled anyway. Update is to be done via apt. (or you switch to upstream debs...)

(Besides that 6.3.3 *was* available for (not in) Debian 10, as is 6.4.4 right now - in buster-backports).
Comment 5 Rene Engelhard 2020-06-08 06:50:37 UTC
(and of course the version numbers are not going backwards. If you install an older version instead of the 6.3.3 you used of course you get an older version.)
Comment 6 kitchm 2020-06-08 16:27:29 UTC
(In reply to Robert Großkopf from comment #1)
> 1. Has nothing to do with Base- the database-component. Have set this to
> "Installation".
> 2. If you are installing something form Debian repository, why should this
> be a bug of LO? 
> You have to download the packages from 
> https://dev-builds.libreoffice.org/pre-releases/deb/x86_64/
> or
> https://www.libreoffice.org/download/download/
> to install the newest version.
> 
> You could also set 
> Tools > Options > LibreOffice > OnlineUpdate
> for the feature you need - for example to deactivate it or to download it
> from LO directly.

Well, first of all, I made a mistake when mentioning the Debian repo.  I meant the Debian version from your repo site.

Second, the options to choose the proper category for bug reporting are completely wrong in that they are misleading.  Someone needs to fix that or even intelligent people will get it wrong.  If it is too obscure, it does not work.  Period.

Third, thanks for making any necessary corrections.  You obviously know the acronyms.

Fourth, I guess you missed the part that there is no upgrade available from the Debian repo and only an annoying popup whenever the program is started.  If the user keeps their system upgraded, then it is assumed that LibreOffice is the latest.  So this is confusing.

This forces the user to dick around with a weird way of upgrading.  So, I went to the LibreOffice web site that the link gave me and downloaded the .deb (Debian) version.

Note these things: It claimed to be the latest version, but is not.  It is not the user's fault if the version numbering is off.  The automatic upgrading is not available from LibreOffice if they are going to bug the user about version numbers.
Comment 7 kitchm 2020-06-08 16:29:14 UTC
(In reply to Rene Engelhard from comment #3)
> Yes, this bugs is obviously total nonsense.
> 
> Yes, that update message sucks.
> 
> If you mix Debian repository versions and upstream versions you should know
> what is the more uptodate and not blindly follow instructions.
> 
> Debian stable doesn't get updates so usually has older versions. If you used
> Debians version that "online update" nonsense would have been disabled
> anyway. Update is to be done via apt. (or you switch to upstream debs...)
> 
> (Besides that 6.3.3 *was* available for (not in) Debian 10, as is 6.4.4
> right now - in buster-backports).

Maybe you're in the wrong business, as obviously you do not enjoy dealing with the public.
Comment 8 kitchm 2020-06-08 16:29:59 UTC
(In reply to Rene Engelhard from comment #5)
> (and of course the version numbers are not going backwards. If you install
> an older version instead of the 6.3.3 you used of course you get an older
> version.)

Then I guess your web site is wrong.  Of course.
Comment 9 kitchm 2020-06-08 16:33:04 UTC
By the way, just to show how far off the mark the system is, the emails I got from the system are oddly formatted and do not fit the email client window as all others do.  This forces horizontal scrolling; something that must never be.  Someone doesn't know how to format their HTML messages.  One thing I have learned is that if anything can go wrong, it will with LibreOffice.
Comment 10 Rene Engelhard 2020-06-08 17:13:31 UTC
"Fourth, I guess you missed the part that there is no upgrade available from the Debian repo and only an annoying popup whenever the program is started.  If the user keeps their system upgraded, then it is assumed that LibreOffice is the latest.  So this is confusing."

Here you mention "Debian repo" again- There will never be a update in Debian stable for 6.1.5. That's why I told you abbout 6.4.4 (and any subsequent update) in buster-backports.

This is stable. That also means non-changing except for serious or important (security) bugs. That also means upgrading packages.

Debian 11 will get 7.0 or 7.1.

> This forces the user to dick around with a weird way of upgrading.  So, I went to the LibreOffice web site that the link gave me and downloaded the .deb (Debian) version.

Because you can't just use buster-backports. But fine, your choice you can download from upstream, your choice.

> Note these things: It claimed to be the latest version, but is not.

As said above Debian 10 will never get anything more uptodate than 6.1.5.
Comment 11 Rene Engelhard 2020-06-08 17:15:43 UTC
> Maybe you're in the wrong business, as obviously you do not enjoy dealing with the public.

Thanks, but I am not in "business" here. I maintain said Debian repo packages and feel a bit offended that you didn't even do your 5c of research what stable is and that a 6.4.4 is available easily by following easy instructions : https://backports.debian.org/Instructions/


(No dpkg -i, just your favourite config editor and apt.)
Comment 12 Rene Engelhard 2020-06-08 17:18:00 UTC
But the Debian repo version has no "update dialog".

And I am 99.9% sure that the 6.3.3 you got from libreoffice.org didn't say "go to Debian, use 6.1.5" but "download 6.3.4 - or whatever it was -  from our (libreoffice.org) site"

At no time did any version go backwards what you imply.
Comment 13 Rene Engelhard 2020-06-08 17:25:47 UTC
> By the way, just to show how far off the mark the system is, the emails I
got from the system are oddly formatted and do not fit the email client window as all others do.  This forces horizontal scrolling; something that must never be.  Someone doesn't know how to format their HTML messages. 

This is - if at all - a problem bugzilla (the bug tracker in use), not libreoffice. 

> One thing I have learned is that if anything can go wrong, it will with LibreOffice.

And I am always astonished how people can use systems, doing errors and then blaming their errors on other people.
Comment 14 kitchm 2020-06-08 18:44:39 UTC
(In reply to Rene Engelhard from comment #10)
> "Fourth, I guess you missed the part that there is no upgrade available from
> the Debian repo and only an annoying popup whenever the program is started. 
> If the user keeps their system upgraded, then it is assumed that LibreOffice
> is the latest.  So this is confusing."
> 
> Here you mention "Debian repo" again- There will never be a update in Debian
> stable for 6.1.5. That's why I told you abbout 6.4.4 (and any subsequent
> update) in buster-backports.
> 
> This is stable. That also means non-changing except for serious or important
> (security) bugs. That also means upgrading packages.
> 
> Debian 11 will get 7.0 or 7.1.
> 
> > This forces the user to dick around with a weird way of upgrading.  So, I went to the LibreOffice web site that the link gave me and downloaded the .deb (Debian) version.
> 
> Because you can't just use buster-backports. But fine, your choice you can
> download from upstream, your choice.
> 
> > Note these things: It claimed to be the latest version, but is not.
> 
> As said above Debian 10 will never get anything more uptodate than 6.1.5.

If there is no update available, then why do you keep mentioning it?  It is a statement of fact that the Debian repo cannot solve the problem of the annoying upgrade message.  With that said, it is overly obvious that something needs to be done to make the program stop giving a message it cannot itself solve.  Duh!!!
Comment 15 kitchm 2020-06-08 18:46:08 UTC
(In reply to Rene Engelhard from comment #12)
> But the Debian repo version has no "update dialog".
> 
> And I am 99.9% sure that the 6.3.3 you got from libreoffice.org didn't say
> "go to Debian, use 6.1.5" but "download 6.3.4 - or whatever it was -  from
> our (libreoffice.org) site"
> 
> At no time did any version go backwards what you imply.

That is not true.  I am not a liar.  I told you exactly what I saw with my own eyes.  You may choose to believe it or not, but it remains a fact.
Comment 16 kitchm 2020-06-08 18:47:52 UTC
(In reply to Rene Engelhard from comment #11)
> > Maybe you're in the wrong business, as obviously you do not enjoy dealing with the public.
> 
> Thanks, but I am not in "business" here. I maintain said Debian repo
> packages and feel a bit offended that you didn't even do your 5c of research
> what stable is and that a 6.4.4 is available easily by following easy
> instructions : https://backports.debian.org/Instructions/
> 
> 
> (No dpkg -i, just your favourite config editor and apt.)

I did plenty of research; I did what your software said to do.  That it does not work is not my problem.
Comment 17 kitchm 2020-06-08 18:50:05 UTC
(In reply to Rene Engelhard from comment #12)
> But the Debian repo version has no "update dialog".
> 
> And I am 99.9% sure that the 6.3.3 you got from libreoffice.org didn't say
> "go to Debian, use 6.1.5" but "download 6.3.4 - or whatever it was -  from
> our (libreoffice.org) site"
> 
> At no time did any version go backwards what you imply.

If the Debian repo version has no update dialog, then it is obvious I must be using a different version.  Still, its upgrade system did not work.  The version did go to a lower number.
Comment 18 kitchm 2020-06-08 18:51:30 UTC
(In reply to Rene Engelhard from comment #13)
> > By the way, just to show how far off the mark the system is, the emails I
> got from the system are oddly formatted and do not fit the email client
> window as all others do.  This forces horizontal scrolling; something that
> must never be.  Someone doesn't know how to format their HTML messages. 
> 
> This is - if at all - a problem bugzilla (the bug tracker in use), not
> libreoffice. 
> 
> > One thing I have learned is that if anything can go wrong, it will with LibreOffice.
> 
> And I am always astonished how people can use systems, doing errors and then
> blaming their errors on other people.

I didn't know bugzilla forced libreoffice to use it.  What I described still stands.