Description: V. 7.0.0.0beta crashes when opening an .odt file. No backtrace can be generated, at the backtrace loops forever. The same .odt open allright i v. 6.4.5.1 Steps to Reproduce: 1. Open LO 2. Open .odt file 3. Actual Results: The LO crashed and retart was necessary. Expected Results: Just opened the file for editing. Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: da Module: StartModule [Information guessed from browser] OS: Linux (All) OS is 64bit: yes
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Created attachment 162137 [details] Sample doc as requested
I can't reproduce it in Version: 7.1.0.0.alpha0+ Build ID: 41d75ee814d71513922a12fae82f2e7eecbcd5f5 CPU threads: 4; OS: Linux 4.19; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ? You can install it alongside the standard version. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the master build
I installed master~2020-06-18_14.08.32_LibreOfficeDev_7.1.0.0.alpha0_Linux_x86-64_deb with the da help- and lang-packs. Unfortunately LO stille crashes. I run Debian Bullseye (11) on both a Lennovo laptop and a Medion pc. Both are fully patched.
Also tried on the fresh as of today LibreOfficeDev_7.0.0.0.beta2_Linux_x86-64_deb but, unfortunately, this version crashes too.
No crash for me (Windows). Did you try a profile reset? https://wiki.documentfoundation.org/UserProfile
Tried to reset the user profile as requested - this is more likely a Windoze type of work around than a Linux way to do things - I think :-) Anyway, and still All the LibreOfficeDev7... versions I've tried do crash. The same .odt opens allright in v. 6.4.5.1
Today I tried the most recent issue (I think): master~2020-06-20_02.11.24_LibreOfficeDev_7.1.0.0.alpha0_Linux_x86-64_deb but it still crashes. The user profile (by the way) has been "reset" as it is a completely new installation ... Well, I now understand, that I'm not allowed to flag an error neither as critical or major. But it is critical, though.
Could you please paste the info from Help - about LibreOffice ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the information has been provided
Created attachment 162310 [details] Traceback
Created attachment 162311 [details] Help screen info
Info added as requested. I also include a screendump of the forever looping traceback - FWIW. I've tried every available version of LibreOfficeDev_7.[0;1].x.x_Linux_x86-64_deb. All versions do crash. The version 6.5.4.1 works fine.
Sorry it is v. Sorry, it is v. 6.4.5.1 --------------------------------------------------- (In reply to René Lagoni Neukirch from comment #12) > Info added as requested. > > I also include a screendump of the forever looping traceback - FWIW. > > I've tried every available version of > LibreOfficeDev_7.[0;1].x.x_Linux_x86-64_deb. > > All versions do crash. > > The version 6.5.4.1 works fine.
No crash here on Version: 7.1.0.0.alpha0+ Build ID: a3c8ea5e644ca2fc04de9f01ba9f8ace47f520f0 CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: ro-RO (ro_RO.UTF-8); UI: en-US TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2020-06-17_02:21:20 Calc: threaded No crash on Version: 6.4.4.2 Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; Locale: ro-RO (ro_RO.UTF-8); UI-Language: en-US Calc: threaded
This might help LibreOffice 7.0 crash based on the 'Traceback' (shouldn't matter for 6.4) -> Tools -> Options -> LibreOffice -> Advanced -> Uncheck Java Runtime Enviroment
JUST AS SIMPLE AS THAT !!! Thx, really good thinking! By unchecking the JAVA environment flag it works smoothly. THX AGAIN ! Maybe you should consider NOT setting the JAVA environmont as the default during installation ? I've marked thus bug RESOLVED, as I think we're through. (In reply to Telesto from comment #15) > This might help LibreOffice 7.0 crash based on the 'Traceback' (shouldn't > matter for 6.4) > -> Tools -> Options -> LibreOffice -> Advanced -> Uncheck Java Runtime > Enviroment