Bug 134273 - Calc and Writer freeze.
Summary: Calc and Writer freeze.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.4.1.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-06-23 22:29 UTC by Felipe
Modified: 2021-01-22 04:07 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Felipe 2020-06-23 22:29:50 UTC
Description:
The applications Calc and Writer freeze. If I click "close" or any other option a blank dialog box opens. I need to end task and reopen the applications to recover files.
It's happened every time I use it. I recently updated to 6.4.4.2 version on Windows 10. I don't remember, but I think it didn't happen before the update.

Steps to Reproduce:
1.Open Calc or Writter.
2.Type something.
3.Freeze

Actual Results:
The application freeze.

Expected Results:
Regular work.


Reproducible: Always


User Profile Reset: No



Additional Info:
Versão: 6.4.4.2 (x64)
ID de compilação: 3d775be2011f3886db32dfd395a6a6d1ca2630ff
Threads da CPU: 8; SO: Windows 10.0 Build 19041; Realizador da interface: GL; VCL: win; 
Local: pt-BR (pt_BR); Idioma de IU: pt-BR
Calc: threaded
Comment 1 Telesto 2020-06-24 06:26:35 UTC
Try disabling OpenGL. Tools -> Options -> View
Comment 2 Julien Nabet 2020-06-24 08:18:38 UTC
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 3 QA Administrators 2020-12-22 03:43:28 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-01-22 04:07:52 UTC
Dear Felipe,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp