Description: When using a label printer (using a Zebra ZTC GK420d here) with 3,50x1,50" labels, the print preview in the printer dialog is confused. First attempt to print attached document results in screenshot 1. The orientation is wrong, print is fine. Selecting print properties and enabling "Use this paper format only" results in ss 2, print is fine. Choosing the correct format in the print dialog (89x38mm) results in ss 3, print failed (wrong orientation). Steps to Reproduce: Setup Zebra printer with 3,50x1,50" labels. Print attached label document on label printer. Notice the print dialog Actual Results: The printer dialog initially shows previews with wrong orientation After setting the correct paper format in the print dialog, the preview is confused (looks, like some default borders are taken into account, not the one's from the document). Now, printing result is broken (wrong orientation and some arbitrary page borders seem to have been taken into account). Expected Results: The printer dialog show the preview in the correct orientation (such as after setting the forced paper format in the printer properties). The printer dialog show the correct paper format and orientation. The print preview/result isn't broken after setting the correct paper format and orientation. Reproducible: Always User Profile Reset: No Additional Info: Version: 7.0.0.0.beta2 Build ID: 00(Build:0) CPU-Threads: 8; BS: Linux 5.7; UI-Render: Standard; VCL: kf5 Locale: de-DE (de_DE.UTF-8); UI: de-DE Calc: threaded
Created attachment 162453 [details] The label document
Created attachment 162454 [details] Initial print dialog with preview in wrong orientation
Created attachment 162455 [details] Print dialog after setting forced paper format in printer properties
Created attachment 162456 [details] Print dialog after setting correct paper format
Hi, Peter, could you try a newer version to see if the bug is still there?... You could try 7.0.1 or 7.1alpha. Waiting for info from you.
7.0.1.2 shows the exact same behavior.
Hello Hans-Peter, Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Hans-Peter Jansen, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Hans-Peter Jansen, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp