Description: Opening some docs the word count in the lower bar shows an error. Commonly the sum of 914 words is shown despite the real count being in the thousands. Steps to Reproduce: 1.Open file! 2.Word count settles on 914 3.Select all settles on 10,252 (assumed accurate) Version: 6.3.6.2 (x64) Build ID: 2196df99b074d8a661f4036fca8fa0cbfa33a497 CPU threads: 8; OS: Windows 10.0; UI render: default; VCL: win; Locale: en-CA (en_CA); UI-Language: en-US Calc: threaded Actual Results: Word count is incorrect. When select all is taken off total immediately reverts to 914 no matter what the correct total is and we're talking in some cases 30,000 or so words. Expected Results: This is annoying. As a writer the word count is often of critical importance to me for work purposes. I am often limited in what I can publish numbers wise. This started to show up after the previous update 6.3.5 Reproducible: Always User Profile Reset: Yes Additional Info: Version: 6.3.6.2 (x64) Build ID: 2196df99b074d8a661f4036fca8fa0cbfa33a497 CPU threads: 8; OS: Windows 10.0; UI render: default; VCL: win; Locale: en-CA (en_CA); UI-Language: en-US Calc: threaded
Created attachment 162462 [details] screenshot of error and select all
Hello, Thank you for filing the bug. Please send us a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO', so please do change it back to 'UNCONFIRMED' once you have attached a document. (Please note that the attachment will be public, remove any sensitive information before attaching it.) How can I eliminate confidential data from a sample document? https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F Thank you
Also, you can give a try at last stable LO version 6.4.4
Dear Gordon, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Gordon, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp