Bug 134393 - Libreoffice crashes if preview is enabled on Directory Opus filemanager
Summary: Libreoffice crashes if preview is enabled on Directory Opus filemanager
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.4.3.2 release
Hardware: All Windows (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash
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Reported: 2020-06-29 13:49 UTC by cianoz
Modified: 2024-05-21 14:14 UTC (History)
4 users (show)

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Crash report or crash signature:


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Description cianoz 2020-06-29 13:49:11 UTC
Directory Opus filemanager (v.12, latest as of today) with file preview panel enabled.
If you clic on a LO spreadsheet file in Directory Opus the preview panel shows the preview, but the LibreOffice process stops working and crashes.
Comment 1 Roman Kuznetsov 2020-08-13 19:05:07 UTC
when you use windows explorer did you get the same crash?
Comment 2 cianoz 2020-08-15 09:31:57 UTC
No, preview enabled in Windows Explorer doesn't causes the problem
Comment 3 Roman Kuznetsov 2020-08-15 09:36:09 UTC
Mike, NOTOURBUG?
Comment 4 Mike Kaganski 2020-08-15 15:36:56 UTC
Definitely OURBUG (just needs confirming). We must not expose APIs that allow to crash us.
Comment 5 Mike Kaganski 2020-08-15 16:00:19 UTC
But the description misses everything needed for reproduction (even trying to install it doesn't hep me):

1. "v.12, latest as of today" - is it 12.21 x64?
2. The program allows to be installed in two kinds (Pro edition vs Light edition) - which one?
3. "with file preview panel enabled" - how one enables that stuff? The program is rich in settings, and I don't want to spent lots of lime trying to find something in a program I don't use and need, other than to reproduce the problem.
Comment 6 Mike Kaganski 2020-08-15 16:00:46 UTC
And which Windows is that?
Comment 7 cianoz 2020-08-18 12:45:08 UTC Comment hidden (obsolete)
Comment 8 cianoz 2020-08-18 12:53:54 UTC
OK, I try to give more details
I'm on Windows 10 Home build 1909 (18363.1016)
Directory Opus is the Pro version 12.21 x64 build 7478 22/0682020
AFAIK you can install the Pro edition in trial mode for 30 days

To enable the preview mode you can use the F7 key or the toolbar: the button is normally displayed by default and it's the last one on the righ, just before the search field.
Comment 9 Mike Kaganski 2020-08-18 13:54:43 UTC
Repro with Version: 7.0.1.1 (x64)
Build ID: <buildversion>
CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: CL

Curiously this happens even with LibreOffice started from a parallel installation.

Unfortunately, I cannot repro with master, even replacing C:\Program Files\LibreOffice with contents of my master instdir. Don't know if that's because it's fixed in master, or because it's a debug build.

Setting NEW for now.
Comment 10 QA Administrators 2022-08-19 03:43:16 UTC Comment hidden (obsolete)
Comment 11 Stéphane Guillou (stragu) 2024-05-02 14:49:23 UTC
Note that Directory Opus has in the past blacklisted LibreOffice because of crashes: https://resource.dopus.com/t/crash-with-pagecount-column-libreoffice/13719
...but I couldn't find a report about the Viewer Pane.

I just tested Directory Opus 13.5 on Windows 11 with the "Viewer Pane" enabled, LO 24.2.2 open with a sample ODS, and when I select the file in Opus, it does display it without problem. Neither LO nor Opus crash. Other LO files might not show a preview (with the blurb "This Microsoft Office document could not be displayed[...]"), but no crash.

Mike and cianoz, can you please test again to see if it is indeed resolved?
Comment 12 cianoz 2024-05-21 14:14:38 UTC
Hello,
just tried to preview a ODS file within Directory Opus 13.6 (LibreOffice 24.2)
LibO no longer crashes if preview pane is enabled, although the preview is not shown and an error is shown in its place.

Not sure that the issue is still on the LibO side, because the same occurs if I select and preview a XLSX document (MS Office is not installed on my machine, anyway)