Bug 134484 - errors in printing documents
Summary: errors in printing documents
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.6.1 rc
Hardware: All Linux (All)
: medium enhancement
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-07-03 14:51 UTC by Trafalgar
Modified: 2021-03-09 03:44 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Trafalgar 2020-07-03 14:51:51 UTC
Description:
In the recent versions of libreoffice (6.3 and 6.4), when sent to print, the file is printed in white, as if the document was empty.

Steps to Reproduce:
1.The problem occurs in all libreoffice programs
2.Send to print a document
3.The printer receives the order and passes the sheet through the printer


Actual Results:
The document is blank (It is not a Printer error. This can print other types of documents)

Expected Results:
should have printed


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
The problem occurs in all libreoffice programs, from version 6.3 onwards
Comment 1 Timur 2020-07-07 16:52:48 UTC
You need to copy system info from Help-About.
Comment 2 BogdanB 2020-07-12 17:39:10 UTC
Try this: Help - Restart in Safe Mode - Factory Settings.
Comment 3 BogdanB 2020-08-09 19:49:47 UTC
Trafalgar, we need some feedback from you. It's your problem solved?...
Comment 4 QA Administrators 2021-02-06 04:08:37 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2021-03-09 03:44:42 UTC
Dear Trafalgar,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp