Bug 134729 - "updates available" icon in the macOS menu bar doesn't bring up LibreOffice when clicked
Summary: "updates available" icon in the macOS menu bar doesn't bring up LibreOffice w...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
6.4.3.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: macOS-UI-polish Updates
  Show dependency treegraph
 
Reported: 2020-07-11 09:26 UTC by Locness
Modified: 2023-06-13 09:06 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot (135.97 KB, image/png)
2023-06-13 09:02 UTC, Heiko Tietze
Details

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Description Locness 2020-07-11 09:26:53 UTC
Description:
On macOS, if LibreOffice is not currently focused, and the "updates available" icon, which shows if not running the latest version of LO, in the menu bar, is clicked, the update window does show but LibreOffice doesn't get focus, and stays behind other windows.

Steps to Reproduce:
1. Launch LibreOffice
2. Switch to another app
3. Click the "updates available" icon in the menu bar


Actual Results:
LibreOffice should come front and grab focus along with the update window showing.

Expected Results:
The update window shows, but LibreOffice stays where it is and doesn't get focus.


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Please note that I didn't select the earliest affected version, simply because I don't have 40 versions on my computer to test.

Version: 6.4.3.2
Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8
CPU threads: 2; OS: Mac OS X 10.11.6; UI render: GL; VCL: osx; 
Locale: en-US (en.UTF-8); UI-Language: en-US
Calc: threaded
Comment 1 Roman Kuznetsov 2020-08-26 17:36:12 UTC
(In reply to Locness from comment #0)
> Description:
> On macOS, if LibreOffice is not currently focused, and the "updates
> available" icon, which shows if not running the latest version of LO, in the
> menu bar, is clicked, the update window does show but LibreOffice doesn't
> get focus, and stays behind other windows.
> 
> Steps to Reproduce:
> 1. Launch LibreOffice
> 2. Switch to another app
> 3. Click the "updates available" icon in the menu bar
> 
> 
 What's that "updates available" icon? Where can I find it?
Comment 2 Locness 2020-08-27 06:33:19 UTC
It's the icon that appears in the menu bar that prompts you to update LibreOffice if you're not on the latest version. It shows in the menu bar on macOS.
Comment 3 QA Administrators 2020-08-28 04:04:43 UTC Comment hidden (obsolete)
Comment 4 steve 2021-08-11 11:43:25 UTC
Are you still seeing this menubar icon in LO 7.1.5 https://www.libreoffice.org/download/download/?

The fact that there is no proper update mechanism on macOS is a known annoyance for LO on macOS. Sadly there is no workaround for that problem currently which is tracked as https://bugs.documentfoundation.org/show_bug.cgi?id=74934

I cannot recall seeing a menubar icon. LibreOffice is very slow to announce updates via the app thus I never see that behavior as I am quicker to manually update (which I have to do anyways currently) so would appreciate if you could let us know if this is persisting with recent versions.
Comment 5 Locness 2021-10-07 07:14:22 UTC
(In reply to steve from comment #4)
> Are you still seeing this menubar icon in LO 7.1.5

Sorry, I am not using macOS anymore.
Comment 6 QA Administrators 2021-10-08 03:53:29 UTC Comment hidden (obsolete)
Comment 7 marcosgdf 2022-08-15 09:57:45 UTC
I can confirm this happens in Version: 7.3.4.2 / LibreOffice Community
Build ID: 728fec16bd5f605073805c3c9e7c4212a0120dc5
CPU threads: 8; OS: Mac OS X 12.4; UI render: default; VCL: osx
Locale: es-ES (es_ES.UTF-8); UI: en-US
Calc: threaded
Comment 8 steve 2022-08-15 11:31:15 UTC
Setting to new as per comment 7 (second user reporting same problem)
Comment 9 Alex Thurgood 2023-04-03 15:32:36 UTC
(In reply to steve from comment #4)


> I cannot recall seeing a menubar icon. LibreOffice is very slow to announce
> updates via the app thus I never see that behavior as I am quicker to
> manually update (which I have to do anyways currently) so would appreciate
> if you could let us know if this is persisting with recent versions.

Bizarrely, I see the icon in the macOS menubar when LO is running on a colleagues macMini, but not on my Macbook Pro (in fact, not ever that I can recall). I don't know / haven't bothered to compare configs, to see if there's a particular setting that makes it appear on one machine's desktop, and not on another.

Similarly to the OP's report though, the icon doesn't seem to do anything when clicked.
Comment 10 Heiko Tietze 2023-06-13 09:02:55 UTC
Created attachment 187882 [details]
Screenshot

The icon shows up on running Help > Check for Updates but clicking on it does not reliably bring the dialog to the front. Sometimes nothing happens, sometimes no icon is shown, otherwise it cannot be dismissed, the dialog goes into the background when moving over an item in the start center showing a tooltip etc.

Expected behavior is to just show the icon when updates are available. Clicking on it shows the update dialog and hides the icon. If the updater is run from Help > Check for updates the icon should not be shown.

Version: 7.5.1.2 (X86_64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 8; OS: Mac OS X 13.4; UI render: Skia/Raster; VCL: osx
Locale: de-DE (en_DE.UTF-8); UI: en-US
Calc: threaded
Comment 11 Heiko Tietze 2023-06-13 09:03:59 UTC
And the update dialog needs to be always on top (tooltip must not change the z-order).
Comment 12 Heiko Tietze 2023-06-13 09:06:49 UTC
Last but not least we should improve the icon design.