Bug 134731 - LibreOffice does not start.
Summary: LibreOffice does not start.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-07-11 11:43 UTC by Charlie Gettier
Modified: 2021-02-08 03:49 UTC (History)
1 user (show)

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Description Charlie Gettier 2020-07-11 11:43:41 UTC
Description:
LibreOffice frequently does not start from the shortcut or from the applications list in Windows 10 Pro.  When this happens, I need to shut down the PC and restart.  Sometimes, it takes more than one shutdown/restart cycle to get LibreOffice to run.  I downloaded and installed the latest version (V 6.4.5.2) to no avail.

Actual Results:
Shut down then restart the computer.  Then attempt to start LibreOffice

Expected Results:
Sometimes LibreOffice starts and runs normally.  Sometimes another shutdown/restart cycle(s) is/are required.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
It should start and run.
Comment 1 Julien Nabet 2020-07-11 14:32:43 UTC
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 QA Administrators 2021-01-08 04:20:25 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-02-08 03:49:06 UTC
Dear Charlie Gettier,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp