Bug 135080 - icon's bug
Summary: icon's bug
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-07-23 16:46 UTC by abel
Modified: 2021-06-30 03:55 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
image bug (179.59 KB, image/png)
2020-07-26 11:20 UTC, abel
Details

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Description abel 2020-07-23 16:46:59 UTC
Description:
When i install debian, linux mint etc... default libreoffice version is ok, no problems, when i open any calc, any writer, any impress file(s) etc... all is ok. But when i unistall default libreoffice version and i install last stable version, when i open any calc, any writer, any impress file(s) etc... then it does not show a respective  application icon on title bar and taskbar or dock. this bug happens on gnome, lxde, mate, etc...

Actual Results:
no application icon on title bar and task bar

Expected Results:
show application icon on title bar and task bar


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: es
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 Dieter 2020-07-24 13:24:08 UTC
(In reply to abel from comment #0)
> Description:
> When i install debian, linux mint etc... default libreoffice version

Default => LO fresh?

If it works in LO fresh and not in stable than it seems to be, that the bug has been resolved in LO fresh. If this is the case, please close bug as RESOLVED WORKSFORME.

If problem also appears in LO fresh please retest with a fresh ujser profile:  (https://wiki.documentfoundation.org/UserProfile) and re-test?


=> NEEDINFO
Comment 2 abel 2020-07-26 06:23:37 UTC
(In reply to Dieter from comment #1)
> (In reply to abel from comment #0)
> > Description:
> > When i install debian, linux mint etc... default libreoffice version
> 
> Default => LO fresh?
> 
> If it works in LO fresh and not in stable than it seems to be, that the bug
> has been resolved in LO fresh. If this is the case, please close bug as
> RESOLVED WORKSFORME.
> 
> If problem also appears in LO fresh please retest with a fresh ujser
> profile:  (https://wiki.documentfoundation.org/UserProfile) and re-test?
> 
> 
> => NEEDINFO

I run LO 6.4.5.2 stable. offical page says it's stable
I run it on Debian 10 Buster with LXDE
firts I unistall default LO OF Debian, that is 6.1.5... this version has not any icon bug on taskbar when any LO application is running. After LO 6.4.5.2 instalation from official page, the bug happens, only if I unistall default LO firts.
However LO icons from menu panel are ok, even I can change them. I repeat, the bug is on taskbar menu when LO application (calc, writer, impress...) is running, showing like a white windows with blue boarders as icon.
Comment 3 Dieter 2020-07-26 09:31:15 UTC
(In reply to abel from comment #2)
> the bug is on taskbar menu when LO application (calc, writer, impress...) is
> running, showing like a white windows with blue boarders as icon.

To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile (https://wiki.documentfoundation.org/UserProfile) and re-test?

If that doesn't solve the problem, please add a screenshot to make the problem more clear for everybody. Thanks.
Comment 4 abel 2020-07-26 11:20:30 UTC
Created attachment 163549 [details]
image bug

reset LO user profile didn't work
Comment 5 Dieter 2020-07-26 11:34:35 UTC
(In reply to abel from comment #4)
> Created attachment 163549 [details]
> image bug
> 
> reset LO user profile didn't work

Thanks for attachment. That makes it more clear. Titlebar: I can see icons in my version. Taskbar: Not clear to me, what icons do you expect in writer. So I'm afraid I can't help. I change compoinent to LibreOffice, because as far as I understand your desrciption is alos about other components than writer.
Comment 6 abel 2020-07-26 13:11:27 UTC
I expect same icon on titlebar like at taskbar. In my case and others that I've see on youtube there is no icon. Icon that appears is the same when system does not reconozie it as a common system programm, on ubuntu, for example when this happens, icon is like a black box with a "?". Icons that I expect are the traditional icons for each app of LO. Writer icon, calc icon, impress icon .... but you can see a white windows with blue boarders as icon on my taskbar when any LO app is running. However, I can see the expected icons when I enter into menu panel, when I want open any LO app.  Look this video https://www.youtube.com/watch?v=k-PZgqbQAfQ&t=215s in 03:30 (unistall defualt LO)  and  10:28(After install lasted stable version) look the same bug on title bar an taskbar, no icon for write. That was on MX Linux, and the LO version was 6.3.2.  Then this bug looks old.
Comment 7 Buovjaga 2020-11-30 15:01:07 UTC
So it sounds like you are using TDF-provided packages. Did you use these instructions to install them: https://wiki.documentfoundation.org/Documentation/Install/Linux
Comment 8 QA Administrators 2021-05-30 04:13:59 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2021-06-30 03:55:25 UTC
Dear abel,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp