Description: I recently reinstalled LibreOffice in a new Manjaro (Linux) installation and was surprised that Writer defaulted to Letter size paper, even though my locale is set to Ireland (ga_IE) plus some settings for Australia. Both countries use metric sizes. The locale appeared to be set correctly in Settings. After some searching for similar problems I found a reference to settings in registrymodifications.xcu. I noticed this line did not have a value: <item oor:path="/org.openoffice.Setup/L10N"><prop oor:name="ooSetupSystemLocale" oor:op="fuse"><value></value></prop></item> After changing the value to ‘ga’ the paper size is correct. Does this mean there is a bug in the setup or is this a packaging issue? Steps to Reproduce: 1. install LibreOffice in Irish locale 2. create new document 3. paper size is Letter Actual Results: Paper size is Letter Expected Results: Paper size should be A4 Reproducible: Didn't try User Profile Reset: No Additional Info: Leagan: 6.3.6.2 Aitheantas an Leagain: 6.3.6-2 Snáitheanna LAP:8; Córas:Linux 5.6; Rindreáil an chomhéadain:réamhshocrú; VCL: gtk2; Logchaighdeán: ga-IE (ga_IE.UTF-8); UI-Language: ga-IE Calc: threaded
Today I tried the full 7.0 AppImage version. It also defaults to Letter size paper, despite the interface language and all other settings being reasonable defaults.
I have done this: Tools - Options - Language Settings - Locale settings: "Irish" and restart LibreOffice. If I try to print it's A4. If I press F11 and go to Page Style it's A4. No problem with Irish locale.
It seems like you tested something other than the conditions where this happened. When you have a Linux install set to Irish and you install LibreOffice it should use the right settings. Just choosing the settings manually inside the program proves nothing. What locale is your system? Was it using A4 before then? (i.e. was it a European install anyway?) The point is what is happening when LibreOffice is installed in a new system.
It seems like you tested something other than the conditions where this happened. When you have a Linux install set to Irish and you install LibreOffice it should use the right settings. --> Of course I don't have a Linux install to irish, I just tested this bug to irish Just choosing the settings manually inside the program proves nothing. What locale is your system? Was it using A4 before then? (i.e. was it a European install anyway?) --> my computer locale is Romanian. My LibreOffice locale settings were English - US and I had Letter format before the change. After the change it moves from Letter to A4, like for Irish. The point is what is happening when LibreOffice is installed in a new system. --> after I install a new LibreOffice version I go to Help - Restart in Safe Mode - Restart - Factory Settings and I have everything like a new installation.
Thank you for reporting the bug. it seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Seán Ó Séaghdha, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
(In reply to Xisco Faulí from comment #5) > Thank you for reporting the bug. > it seems you're using an old version of LibreOffice. > Could you please try to reproduce it with the latest version of LibreOffice > from https://www.libreoffice.org/download/libreoffice-fresh/ ? > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' if the bug is still present in the latest version. I have no time to a) do a fresh install of Manjaro and b) a fresh install of the latest LibreOffice. Bug reporting is not product support. I have obviously already changed my settings to the correct ones. The point of reporting a bug is to make you aware that your software was not working correctly in some context, not to fix my problem or make the reporter do extensive triage.
(In reply to BogdanB from comment #4) > It seems like you tested something other than the conditions where this > happened. > > When you have a Linux install set to Irish and you install LibreOffice it > should use the right settings. > > --> Of course I don't have a Linux install to irish, I just tested this bug > to irish > > Just choosing the settings manually inside the program proves nothing. What > locale is your system? Was it using A4 before then? (i.e. was it a European > install anyway?) > > --> my computer locale is Romanian. My LibreOffice locale settings were > English - US and I had Letter format before the change. After the change it > moves from Letter to A4, like for Irish. > > The point is what is happening when LibreOffice is installed in a new system. > --> after I install a new LibreOffice version I go to Help - Restart in Safe > Mode - Restart - Factory Settings and I have everything like a new > installation. “Like a new installation” may not actually be the *same* as a new installation and you didn’t say what OS and what version you were using.
Version: 7.2.0.0.alpha0+ / LibreOffice Community Build ID: 1a99b4e44190e182d56a04678850d62635d74c65 CPU threads: 4; OS: Linux 5.8; UI render: default; VCL: gtk3 Locale: ro-RO (ro_RO.UTF-8); UI: en-US Calc: threaded I am using Ubuntu 20.04.
Dear Seán Ó Séaghdha, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp