Description: * Presentations text is all garbled and unreadable * Icons are not showing up in editing mode Reinstalling the product does not fix the issue. Issue reappears after a few hours of usage Tech details -------------------------- Distributor ID: Ubuntu Description: Ubuntu 20.04.1 LTS Release: 20.04 Codename: focal LibreOffice: 6.4.4.2 Steps to Reproduce: 1. Install Lubuntu 20.04.1 LTS standard version 2. Open any presentation created with a previous version of Impress 3. Actual Results: * Icons do not show up * Presentations text is all garbled and unreadable Expected Results: I reinstalled the whole system from scratch and I got the same issue after a few hours Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: This is happening on Lubuntu. Not sure whether Ubuntu is getting the same. I read some posts of people getting the same on other systems as well anyway
Created attachment 163689 [details] Screenshot - Garbled text
Created attachment 163691 [details] No icon when opening a presentation
Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
I will try as soon as possible. A default installation of Lubuntu triggers that error... if anyone else can test it for us
[Automated Action] NeedInfo-To-Unconfirmed
I assume this is because Lubuntu ships LibreOffice with the qt5 VCL backend active by default. Please try running from the command line with SAL_USE_VCLPLUGIN=gen libreoffice and let us know how it works for you.
Dear liberoscarcelli, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear liberoscarcelli, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp