Description: Version 6.4.2.2 used on several W10 machines. Replicates on all. Document of 109 pages. Auto-save off. Open GL used. User profile reset. Opening document, scrolling, then just letting it be in background. After appr. 4-5 minutes the "Document Save" function starts, ends, and immediately starts again in a neverending loop, rendering the application useless. Steps to Reproduce: 1. Open MS Word document of 100+ pages. 2. Wait. 3. Establish that document enters saving loop, which hangs the application. Actual Results: The document hangs after entering perpetual saving mode. Expected Results: Stopped saving. Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Version: 6.4.4.2 (x64) Build ID: 3d775be2011f3886db32dfd395a6a6d1ca2630ff CPU-trådar:12; Operativsystem:Windows 10.0 Build 19041; UI-rendering: GL; VCL: win; Språkinställning: sv-SE (sv_SE); UI-språk: sv-SE Calc: threaded
Thanks for reporting and testing. Any change to share a Word document with this behaviour, it's likely related to the content. Also need to know if this is about DOC or DOCX If the file contains sensitive which can't be shared in public, this might be an option https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission Alternative: sending the document over mail to a certain QA member; not me, but Xisco; i will give the info required if you want to opt for this.
Dear JohnRick, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear JohnRick, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp