Bug 135415 - lubntu update to 20.04 then print fail
Summary: lubntu update to 20.04 then print fail
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
6.4.4.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-03 14:40 UTC by Andy
Modified: 2021-03-05 04:19 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:
Regression By:


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Description Andy 2020-08-03 14:40:45 UTC
Description:
Version: 6.4.4.2
Build ID: 1:6.4.4-0ubuntu0.20.04.1
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: qt5; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded

Works fine on screen but print yields random non characters. PDF export yields empty document. Featherpad prints OK.

Actual Results:
no print

Expected Results:
print on HP deskjet 1000


Reproducible: Always


User Profile Reset: No



Additional Info:
always worked before 20.04
Comment 1 Andy 2020-08-03 14:41:25 UTC
Version: 6.4.4.2
Build ID: 1:6.4.4-0ubuntu0.20.04.1
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: qt5; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded
Comment 2 Roman Kuznetsov 2020-08-04 19:34:16 UTC
Andy, can you try LibreOffice from snap, appimage or flatpack package?
Comment 3 Timur 2020-08-05 16:01:07 UTC
Rule of thumb is search before reporting. 
There are other Lubuntu bugs, looks duplicate of 134078
Comment 4 Timur 2020-08-05 16:03:17 UTC
PDF export looks duplicate to https://bugs.documentfoundation.org/show_bug.cgi?id=132764 which itself is marked duplicate.
Comment 5 QA Administrators 2021-02-02 03:51:16 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-03-05 04:19:14 UTC
Dear Andy,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp