Description: Impress started taking about minutes (~2') for opening documents. Some details about my ODP file: - Uses master slides (4 templates) - Uses SVG graphics - Custom color palette (solarized) Other than this, the configurations are the default ones. But the behaviour was detected to start recently on my system (after 2 days of installation), so it was not the case for a fresh install. OS: Ubuntu16.04 LibreOffice: 6.4 Steps to Reproduce: 1.Start Impress on Ubuntu16.04 2.Bang! 3.... two minutes later, it starts! (hopefully) Actual Results: Impress eventually starts after a long waiting time under "loading document" Expected Results: Open my doc immediately Reproducible: Always User Profile Reset: No Additional Info: Please send me instructions on how to collect logs so I can further document the fault!
You could try a factory reset, and also disable Java and proxy. 1. Factory reset: Go to Help - Restart in Safe Mode - Restart - Factory Settings (check that 2 options from there) - Restart if this don't help you try this one: 2. Tools - Options - LibreOffice - Advanced - uncheck "Use a Java..." 3. Tools - Options - Internet - Proxy - check to "None" Wainting for your tests.
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Dear Aldo Díaz, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Aldo Díaz, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp