Bug 135485 - Main starting interface graphical anomaly appears and grows while moving the mouse. (SKIA)
Summary: Main starting interface graphical anomaly appears and grows while moving the ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Skia
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Reported: 2020-08-06 07:09 UTC by Michael
Modified: 2020-09-07 14:47 UTC (History)
0 users

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Crash report or crash signature:


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Description Michael 2020-08-06 07:09:28 UTC
Description:
After starting the program, the main starting interface develops a graphical anomaly or glitch.  The anomaly "grows" only when I move the mouse.  The effect is like an outline being drawn around the buttons and graphic elements of the interface, and continues over and over again and expands.

Steps to Reproduce:
1.Start LibreOffice.
2.Move the mouse around the screen.
3.Move the mouse around the screen continuously to exaggerate the problem.

Actual Results:
An outline appears around buttons and graphical elements of the UI, and continues to "grow" as the mouse is moved.

Expected Results:
The graphical error should not occur. Note: Disabling the hardware acceleration from safe mode fixes the problem.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.0.0.3 (x64)
Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

Renderer: GeForce RTX 2080 SUPER/PCIe/SSE2
Vendor: NVIDIA Corporation
Memory: 4095 MB ==> Note: Actual memory on card is 8GB
Version: 4.6.0 NVIDIA 451.67
Shading language version: 4.60 NVIDIA
Comment 1 Telesto 2020-08-06 07:46:37 UTC
Tools -> Options -> LibreOffice -> View -> Check Force Skia Software rendering
Comment 2 Luboš Luňák 2020-08-20 12:29:50 UTC
- Does this happen with Skia software rendering (see previous comment)?
- Please post a screenshot of the problem.
- What are the contents of your <cachedir>/skia.log (where on Windows the <cachedir> should be AppData\Roaming\LibreOffice\4\cache)?
Comment 3 Luboš Luňák 2020-08-20 12:30:57 UTC
- Are your graphics drivers reasonably new? Does updating them help?
Comment 4 Luboš Luňák 2020-09-07 14:47:14 UTC
No response, closing. Feel free to reopen and provide the requested information.