Bug 135530 - Slow Options access
Summary: Slow Options access
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-07 11:18 UTC by William Johnson
Modified: 2021-03-11 04:49 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description William Johnson 2020-08-07 11:18:10 UTC
Description:
Version 7.0

Click Tools\Options (also tried ALT-F12)

Over two minutes for options dialogue to appear.

Steps to Reproduce:
1.Open LibreOffice application
2.Click Tools on menu bar
3.Click Options from context menu


Actual Results:
Has taken over 2 minutes for Options dialogue to appear

Expected Results:
Options dialogue should appear quickly. 


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Have purged all LibreOffice, rebooted, reinstalled, rebooted. 

Did not change the issue.

Running on Linux Mint 20

Have tried on a few different computers. Same results.
Comment 1 Xisco Faulí 2020-08-11 09:18:14 UTC
Does it work if you disable OpenGl ? ->
https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 QA Administrators 2021-02-08 03:48:48 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-03-11 04:49:30 UTC
Dear William Johnson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp