Bug 135602 - Fileopen DOCX: substitute fonts not working on open when odt with Wingdings saved as DOCX in Linux/Mac (OK in Win and OK as DOC)
Summary: Fileopen DOCX: substitute fonts not working on open when odt with Wingdings s...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
Inherited From OOo
Hardware: All Linux (All)
: low normal
Assignee: Not Assigned
URL: https://ask.libreoffice.org/en/questi...
Whiteboard:
Keywords:
Depends on:
Blocks: Font-Substitution DOCX-Character
  Show dependency treegraph
 
Reported: 2020-08-10 10:17 UTC by kan
Modified: 2024-04-05 03:15 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
1.odt (8.45 KB, application/vnd.oasis.opendocument.text)
2020-08-10 10:30 UTC, kan
Details
image 1 (10.38 KB, image/png)
2020-08-10 10:33 UTC, kan
Details
image 2 (12.98 KB, image/png)
2020-08-10 10:33 UTC, kan
Details
2.docx (4.33 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2020-08-10 10:34 UTC, kan
Details
1.odt saved as DOCX in Word (15.87 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2022-04-05 03:09 UTC, Aron Budea
Details

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Description kan 2020-08-10 10:17:19 UTC
I have a docx file, coming from MSO [probably not, see update below] directly without any editing from LO, containing tick and cross symbols from Wingdings 2 as shown in image 1. Wingdings 2 is not available but it's being substituted effectively as in image 1. utf-16 codes for characters are U+f050 and U+f04f.

observation1: If i make any change to this docx, even if not touching these symbols, and save as docx using LO [2.docx], then it is not being substituted correctly anymore as shown in image 2 upon reopening the 2.docx. Also happens if I use safe mode to edit and reopen.

observation2: But if i make changes to original docx file and save as odt instead of docx, then substitution is working ok, until I save it as docx.

Lot more details at https://ask.libreoffice.org/en/question/259206/docx-compatibility-substitute-fonts-not-working-when-docxodt-saved-as-docx-by-lo/
Comment 1 kan 2020-08-10 10:30:56 UTC
Created attachment 164098 [details]
1.odt
Comment 2 kan 2020-08-10 10:33:04 UTC
Created attachment 164099 [details]
image 1
Comment 3 kan 2020-08-10 10:33:29 UTC
Created attachment 164100 [details]
image 2
Comment 4 kan 2020-08-10 10:34:34 UTC
Created attachment 164101 [details]
2.docx
Comment 5 SteveDee 2020-09-10 02:21:28 UTC
I have been unable to reproduce this bug in the following builds:

Version: 6.4.6.2 (x64)
Build ID: 0ce51a4fd21bff07a5c061082cc82c5ed232f115
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: GL; VCL: win; 
Locale: en-AU (en_US); UI-Language: en-GB
Calc: CL

and:

Version: 7.1.0.0.alpha0+ (x64)
Build ID: fb8334aa79e811bb6780e072e24d2580932f1031
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win
Locale: en-AU (en_US); UI: en-GB
Calc: CL

I think this might be MacOS specific as outlined in the ask.libreoffice post.
Comment 6 Timur 2020-11-06 11:49:34 UTC
DOCX attachment 164101 [details] is LO saved (seen if unzipped) so not relevant as a source. 
It's good to follow Ask but you need to review what's written there, not just copy. I don't have time to read all.

This is confusing report, please write exact steps. 
And test with master from https://dev-builds.libreoffice.org/daily/master/current.html.
Comment 7 Timur 2020-11-06 13:39:05 UTC
This bug is Linux only and DOCX only, OK in Win and with DOC.
1. Open ODT attachment 164098 [details] 
2. Save as DOCX
Experienced: wrong open of Wingdings in LO and good in MSO
Comment 8 Aron Budea 2022-04-05 03:09:26 UTC
Created attachment 179312 [details]
1.odt saved as DOCX in Word

There's a FILEOPEN aspect of this bug as well, see 1.odt that was saved as DOCX in Word, it doesn't show the correct symbols when opened.
Comment 9 Timur 2022-04-05 07:04:03 UTC
Simple workaround is to replace Wingdings for OpenSymbol in Options-Fonts table.
I shared my table in bug 64509 as attachment 167165 [details].
When there's no Wingdings in Linux, who knows what LO replaces it with (bug 61134).
Comment 10 QA Administrators 2024-04-05 03:15:37 UTC
Dear shariqkeen,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

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MassPing-UntouchedBug