Bug 135678 - Draw unable to open file properly after creation/saving
Summary: Draw unable to open file properly after creation/saving
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
6.4.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-12 17:55 UTC by Michael
Modified: 2021-10-29 03:50 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
This file demostrates it (45.85 KB, application/vnd.oasis.opendocument.graphics)
2020-08-12 17:56 UTC, Michael
Details

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Description Michael 2020-08-12 17:55:05 UTC
Description:
This file was created in Draw, but the next day when I went to open it, random things was missing such as numbers and lines. It shows up in the preview properly and can even be opened by other software properly, but for some reason something is preventing Draw from doing a proper file open. I actually have two different files like this, it is very odd and I can't figure out why it happens.

Steps to Reproduce:
1. Create new Draw file with Lines and Numbers
2. Save it, exit Draw, come back and open it later
3. The lines and numbers will be randomly missing depending how you created the document beforehand.

Actual Results:
File saves properly but can not be opened properly.

Expected Results:
When you open the file, you see all the lines and numbers you created in it.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
I can submit the files for examination, I have two of them behaving like this.

Version: 6.4.4.2
Build ID: 6.4.4.2-1.mga7
CPU threads: 4; OS: Linux 5.6; UI render: default; VCL: gtk3_kde5; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded
Comment 1 Michael 2020-08-12 17:56:08 UTC
Created attachment 164216 [details]
This file demostrates it
Comment 2 Michael 2020-08-12 17:59:23 UTC
The attached file should have the numbers going around in a circle with several lines crossing the center.
Comment 3 Buovjaga 2021-03-31 14:36:41 UTC
The failure being random is a bit unfortunate. We would need reliable steps to reproduce.

Do you experience this with version 7.1 as well? On Linux, you can test with an appimage: https://libreoffice.soluzioniopen.com/

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 4 QA Administrators 2021-09-28 05:17:20 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2021-10-29 03:50:06 UTC
Dear Michael,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp