Bug 135768 - Libreoffice not responding after start
Summary: Libreoffice not responding after start
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-14 16:22 UTC by Miksov
Modified: 2021-02-11 17:15 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Miksov 2020-08-14 16:22:53 UTC
Description:
When I start LibreOffice, the logo will appears, but nothing else. After clicking at the logo, "not response" message with options "wait" or "terminate" appears.
Problem remains even after reinstalation.
LibreOffice works in "Safe mode". But when I run "factory reset" option, the program will stop responding again.

Steps to Reproduce:
1.start Libreoffice
2.
3.

Actual Results:
logo appers, program not responding.

Expected Results:
fix the LibreOffice booting problem.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
[Information automatically included from LibreOffice]
Locale: cs
Module: safemode
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Julien Nabet 2020-08-14 19:35:58 UTC
Could you upgrade to 6.4.6 + give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 QA Administrators 2021-02-11 04:11:41 UTC Comment hidden (obsolete)
Comment 3 Miksov 2021-02-11 08:56:15 UTC
(In reply to Julien Nabet from comment #1)
> Could you upgrade to 6.4.6 + give a try at
> https://wiki.documentfoundation.org/QA/FirstSteps ?

Sorry for not-replay for the long time.

The problem remains after these steps. There is probably something what new instalation can't delete or rewrite.

I gave up trying and switched to portable version and it works well.
Comment 4 Julien Nabet 2021-02-11 17:15:46 UTC
Ok let's put this one to WFM if you're not anymore in a not portable LO version