Bug 135865 - LibreOffice crashed
Summary: LibreOffice crashed
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash
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Reported: 2020-08-18 07:01 UTC by jpopelka
Modified: 2021-06-12 03:50 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description jpopelka 2020-08-18 07:01:32 UTC
Description:
ver. 7.0 calc crashes on start, in 6.4.6 everything OK.

Steps to Reproduce:
1. Start Calc with new document
2. Error opening the document Untitled
3.

Actual Results:
On start the document Untitled cannot be opened.

Expected Results:
Error message that document Untitled cannot be opened


Reproducible: Always


User Profile Reset: No



Additional Info:
Renewing the document Untitled did not help.
Comment 1 Julien Nabet 2020-08-18 08:07:33 UTC
On which env are you? (Windows, MacOs, Linux)

Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps?
Comment 2 jpopelka 2020-08-18 09:53:18 UTC
I am on Linux Ubuntu 16.04.07 LTS
In previous versions of LO calc OK.
Comment 3 jpopelka 2020-08-18 09:55:59 UTC
Sorry I have two OS installed Ubuntu 16.04. and Zorin (Ubuntu 18.) so the bug is on Zorin not Ubuntu 16.04 as I mentioned above.
Comment 4 jpopelka 2020-08-18 10:37:58 UTC
Well I have just switched to my Ubuntu 16.04, installed the version 6.4.6 and found out that base is not working. Again the error with opening the initial file. Calc and other apps are working.
Comment 5 Julien Nabet 2020-08-18 11:25:34 UTC
You shouldn't mix bugs. Also, you've got different OS:
- Ubuntu 16.04
- Ubuntu 18.04
- Zorin

I think you should give a try on Ubuntu LTS 20.04, then test Calc with initial version. If ok, you can give a try with 7.0

About Base, it might be a completely different problem.

About Zorin, you can give a try but if it's ok with Ubuntu, it means the bug is related to Zorin packaging.
Comment 6 bugzilla2 2020-11-10 12:42:48 UTC
I also have far more crashes in 7.0.3 then in 6.4 series. I don't really think its related to the one from the original reporter. I just wanted to ask if there is a bug that collects different crashes or shall we open a new bug report for every crash we encounter? I have WinDBG Output as a textfile that maybe is useful for a developer or QA-Specialist. I just don't know where to send it.
Comment 7 Xisco Faulí 2020-11-12 12:28:55 UTC
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 8 Julien Nabet 2020-11-12 20:57:52 UTC
(In reply to bugzilla2 from comment #6)
> I also have far more crashes in 7.0.3 then in 6.4 series. I don't really
> think its related to the one from the original reporter. I just wanted to
> ask if there is a bug that collects different crashes or shall we open a new
> bug report for every crash we encounter? I have WinDBG Output as a textfile
> that maybe is useful for a developer or QA-Specialist. I just don't know
> where to send it.

Please submit a new bugtracker for the first crash you got.
Then if you got other crashes, a priori, you don't need to open new ones if it's the same bt.
Comment 9 QA Administrators 2021-05-12 03:59:18 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2021-06-12 03:50:24 UTC
Dear jpopelka,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp