Bug 135887 - "Email Document" in Writer on Windows 10 produces an error
Summary: "Email Document" in Writer on Windows 10 produces an error
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-18 17:23 UTC by smkbot
Modified: 2022-04-05 03:51 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Error message when selecting File -> Send -> Email document... (73.34 KB, image/png)
2020-08-18 17:24 UTC, smkbot
Details
Screenshot showing a default Mail application is selected in Windows 10 settings (71.16 KB, image/png)
2020-08-18 17:24 UTC, smkbot
Details

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Description smkbot 2020-08-18 17:23:19 UTC
Description:
In Libreoffice Writer on Windows 10, File -> Send -> "Email document..." produces an error instead of emailing the document. This is a fresh installation of LibreOffice on a fresh Windows 10 development virtual machine downloaded directly from Microsoft. I have confirmed a default email program is selected in Windows' default application settings.

Steps to Reproduce:
1. Install Libreoffice on Windows 10
2. Open Libreoffice Writer to create a new document
3. Select  File -> Send -> Email document...
4. Error occurs

Actual Results:
Error occurs (I will attach a screenshot)

Expected Results:
The default email application should be launched with the current document as an attachment.


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.4.5.2 (x86)
Build ID: a726b36747cf2001e06b58ad5db1aa3a9a1872d6
CPU threads: 8; OS: Windows 10.0 Build 19041; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded
Comment 1 smkbot 2020-08-18 17:24:16 UTC
Created attachment 164418 [details]
Error message when selecting File -> Send -> Email document...
Comment 2 smkbot 2020-08-18 17:24:41 UTC
Created attachment 164419 [details]
Screenshot showing a default Mail application is selected in Windows 10 settings
Comment 3 Dieter 2020-09-23 12:26:31 UTC
I can't confirm it with

Version: 7.0.1.2 (x64)
Build ID: 7cbcfc562f6eb6708b5ff7d7397325de9e764452
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: threaded

Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 4 smkbot 2020-12-19 22:46:22 UTC
I just installed LibreOffice 7.0.4 from https://www.libreoffice.org/download/libreoffice-fresh/ on my Windows 10 installation. I still get the same error message when attempting to select File -> Send -> Email Document.
Comment 5 QA Administrators 2020-12-20 03:47:03 UTC Comment hidden (obsolete)
Comment 6 Julien Nabet 2021-09-05 15:58:35 UTC
On Win10 (20H2 19042.1165) with master sources updated some days ago, I don't reproduce this.

Could you give a try to 7.1.5 or brand new 7.2.0?
Also, could you please apply https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile ?
Comment 7 QA Administrators 2022-03-05 03:33:37 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2022-04-05 03:51:23 UTC
Dear smkbot,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp