Bug 136253 - I get "Filter Selector" when trying to open a LO document
Summary: I get "Filter Selector" when trying to open a LO document
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-29 02:29 UTC by John Hart
Modified: 2021-03-31 03:41 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
The "Filrer Selection" screen I get when I try to open a LO document (25.05 KB, image/png)
2020-08-29 02:29 UTC, John Hart
Details

Note You need to log in before you can comment on or make changes to this bug.
Description John Hart 2020-08-29 02:29:38 UTC
Created attachment 164838 [details]
The "Filrer Selection" screen I get when I try to open a LO document
Comment 1 Regina Henschel 2020-08-29 12:12:42 UTC
The document is likely damaged. Please try this: Make a copy of the document. Rename the extension from 'odt' to 'zip'. Try to unpack it. If unpacking does not work, then the document is surely damaged.

In case unpacking works, attach the problematic document here.
Comment 2 John Hart 2020-08-31 17:34:21 UTC
This Filter Selection appears with EVERY LO document I try to open, from .odt, .ods, odp, .odg.  Files incude any LO file I try to open, even very old files and brand new files.

I also have an application in my [Other] menu called "LibreOffice XSLT based filters"  It showed up and I did not singularly down load it.

This seems to only be on one of my computers.  Does not happen on an old Netbook with POP!_OS 20.04 and LO ver 7 installed on it.  CPU speed is slow, but it works.
Comment 3 BogdanB 2020-08-31 21:25:24 UTC
Try to click cancel, and after that go to Help - Restart in Safe Mode - Restart - Factory Settings.

So, you will have like a new istallation of LibreOffice.
Comment 4 QA Administrators 2021-02-28 04:01:31 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2021-03-31 03:41:25 UTC
Dear John Hart,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp