Description: While I was using LibreOffice Calc, a few seconds blackout interrupted my work. Now, when i try to start Libreoffice, an advise of windows shows "LibreOffice ha smesso di funzionare" (LibreOffice stop Working) and than the program shut off. Steps to Reproduce: 1. Start Libreoffice Actual Results: The program shut off Expected Results: The program start properly Reproducible: Always User Profile Reset: No Additional Info: I've already tried to restar windows, repair LibreOffice with the installation file downloaded from "https://it.libreoffice.org/donazioni/dl/win-x86_64/7.0.0/it/LibreOffice_7.0.0_Win_x64.msi" and unistall and install again both trough the same installation file and than restart Windows but the problem remain.
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
(In reply to Julien Nabet from comment #1) > Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ? Sorry; I tried but nothing was helpfull. I installed version 7 and restart. Nothing Then delete and install 6.4 (the one I think I had at chrash moment restarted nothing Nothing else was possible to do about the page counseils It evend doesn't start Thanks for help
Did you try to use Safe mode for the test? (see https://help.libreoffice.org/latest/en-US/text/shared/01/profile_safe_mode.html) Also, on which Windows are you? (Seven, 10, other?) Do you use some antivirus? If yes, could you disable it temporarily (just for the test) Are you up to date? (Windows, antivirus, etc.) Did you install LO on local hard disk or some kind of network? Is it your computer or is it a computer from your company for which you would miss some authorization?
Dear Cinzia Imasso, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Cinzia Imasso, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp