Bug 136299 - LibreOffice Impress doesn't play embedded .m4a audio.
Summary: LibreOffice Impress doesn't play embedded .m4a audio.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.0 all versions
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-30 16:04 UTC by jdc5294
Modified: 2021-03-30 03:40 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
example pptx (142.44 KB, application/vnd.openxmlformats-officedocument.presentationml.presentation)
2020-08-30 18:33 UTC, jdc5294
Details

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Description jdc5294 2020-08-30 16:04:46 UTC
Description:
.pptx and .pptm presentation slides with embedded .m4a audio files don't play the file when the slide appears in a presentation, either automatically or otherwise. There is no way to play the audio. Importing .m4a audio doesn't work either, so it seems .m4a isn't supported at all. However, this is the format Microsoft Powerpoint natively records audio in.

Steps to Reproduce:
1.Open a presentation with embedded .m4a audio.
2.Play the presentation or attempt to play the audio.
3.Alternatively, attempt to import any .m4a audio into Impress.

Actual Results:
Audio cannot be played or isn't able to be imported.

Expected Results:
Audio should be heard with each slide, or audio should be imported.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.0.0.3 (x64)
Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e
CPU threads: 8; OS: Windows 10.0 Build 18362; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 Buovjaga 2020-08-30 16:15:24 UTC
Please attach such an example file. I assume it comes from MS Powerpoint (which version?)

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the document.
Comment 2 jdc5294 2020-08-30 18:33:41 UTC
Created attachment 164891 [details]
example pptx

The version of MS powerpoint I used to create the example is 16.0.12527.20986, however it has been happening for a while and I noticed the problem in presentations created by other people who probably have different versions as well.
Comment 3 jdc5294 2020-08-30 18:34:25 UTC
Submitted example file.
Comment 4 Buovjaga 2020-08-30 18:51:26 UTC
(In reply to jdc5294 from comment #2)
> Created attachment 164891 [details]
> example pptx
> 
> The version of MS powerpoint I used to create the example is
> 16.0.12527.20986, however it has been happening for a while and I noticed
> the problem in presentations created by other people who probably have
> different versions as well.

Works for me on Win 10 or Linux. I play the slideshow and hear "This is a test".

Please check that you have codecs installed, for example https://github.com/Nevcairiel/LAVFilters/releases
Comment 5 QA Administrators 2021-02-27 04:13:20 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-03-30 03:40:55 UTC
Dear jdc5294,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp