Bug 136371 - Black appears when scrolling through the document on libreoffice 7
Summary: Black appears when scrolling through the document on libreoffice 7
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium enhancement
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Skia
  Show dependency tree / graph
 
Reported: 2020-09-01 14:08 UTC by Olivier
Modified: 2020-11-11 11:25 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
about (9.31 KB, image/png)
2020-09-16 12:22 UTC, Olivier 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description Olivier 2020-09-01 14:08:05 UTC 
Description:
Hello, 
Whatever module used (writer, impress....), black appears on either side of the document when scrolled on libreoffice 7.
It works perfectly in safe mode

Steps to Reproduce:
1. Open a new document
2. Scroll the document

Actual Results:
Black above and below the document

Expected Results:
Black above and below the document


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
No
Comment 1 Olivier 2020-09-13 06:08:55 UTC 
I solve the problem by uncheking skia
Comment 2 Luboš Luňák 2020-09-15 09:44:45 UTC 
Please enable temporarily Skia again and provide the info from the About dialog, and also contents of <cachedir>/skia.log (where on Windows the <cachedir> should be AppData\Roaming\LibreOffice\4\cache).
Comment 3 Olivier 2020-09-16 12:22:29 UTC 
Created attachment 165570 [details]
about
Comment 4 Olivier 2020-09-16 12:24:45 UTC 
Hello 

Here is the skia log

RenderMethod: vulkan
Vendor: 0x1002
Device: 0x1636
API: 1.1.125
Driver: 2.0.116
DeviceType: integrated
DeviceName: AMD Radeon(TM) Graphics
Blacklisted: no

The about dialog is the attachment file

Cordially
Comment 5 QA Administrators 2020-09-17 04:08:12 UTC Comment hidden (obsolete)
Comment 6 Luboš Luňák 2020-09-22 09:45:08 UTC 
Does the problem exist also if you enable Skia but force it to use software rendering (about dialog showing Skia/Raster)?
How much RAM does your computer and your graphic card have?
Does the problem exist even if you open a new empty Writer document?
Comment 7 Luboš Luňák 2020-11-11 11:25:14 UTC 
No response, closing.