Bug 136394 - Document won't open
Summary: Document won't open
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-09-02 08:31 UTC by Thomas Ebinger
Modified: 2021-04-02 03:48 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Document that won't open (32.23 KB, application/vnd.oasis.opendocument.text)
2020-09-02 08:32 UTC, Thomas Ebinger
Details

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Description Thomas Ebinger 2020-09-02 08:31:01 UTC
Description:
odt-Documents lead to a crash and are not opened. 

Steps to Reproduce:
1. I try to open the document
2. LibreOffice freezes
3.

Actual Results:
This document never made problems, even MS Word can open it :-( You can download an example document here, that I used for many years without problems: https://drive.google.com/file/d/1-kY5x5fXHhJhd7d7POdGiIQksSBBa_gt/view?usp=sharing

Expected Results:
Had to shutdown via Windows and restart LibreOffice


Reproducible: Always


User Profile Reset: No



Additional Info:
Open the document
Comment 1 Thomas Ebinger 2020-09-02 08:32:02 UTC
Created attachment 165007 [details]
Document that won't open
Comment 2 Julien Nabet 2020-09-02 08:42:09 UTC
On pc Debian x86-64 with master sources updated today or with Debian package LO 7.0.1.1, I don't reproduce this.
Perhaps Win only bug.
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 3 QA Administrators 2021-03-02 03:49:16 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-04-02 03:47:57 UTC
Dear Thomas Ebinger,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp