Bug 136458 - Writer page stops responding after minimize
Summary: Writer page stops responding after minimize
Status: RESOLVED DUPLICATE of bug 135370
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Skia
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Reported: 2020-09-04 06:42 UTC by Argyros
Modified: 2020-09-07 14:38 UTC (History)
0 users

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Crash report or crash signature:


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Description Argyros 2020-09-04 06:42:12 UTC
Description:
This happens in LibreOffice 7.0.0.3 x64 when a Writer document is minimized for a minute or longer and then clicked on in the task bar to bring it up again. The page will not respond to typing, formatting, or select text, and spelling errors are not highlighted. The page can either be black or have text on it. To reproduce the bug create a blank document and minimize the window for about a minute, then click on the window icon in the task bar in Windows 10. The page only starts responding again when the window is maximized to full screen.

Steps to Reproduce:
1. create a new document
2. minimize the window for about a minuter
3. click on window icon in task bar to bring window back up

Actual Results:
To reproduce the bug create a blank document and minimize the window for about a minute, then click on the window icon in the task bar in Windows 10. The page only starts responding again when the window is maximized to full screen.

Expected Results:
Page should start responding to typing and other interactions with the interface.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Bug will occur with OpenCL enabled and with it disabled too. Bug will also occur when User Profile is reset to default, Writer is closed and new instance opened in normal mode. Safe Mode seems to be unaffected by the bug so far.
Comment 1 Telesto 2020-09-04 07:36:22 UTC
Menu Tools -> Options -> View -> Check Force Skia software rendering (assuming it to be unchecked) and press OK. Restart and try again
Comment 2 Luboš Luňák 2020-09-04 08:10:45 UTC
Please provide your graphics card info (e.g. from <cachedir>/skia.log ,  where on Windows the <cachedir> should be <userhome>\AppData\Roaming\LibreOffice\4\cache).
Comment 3 Argyros 2020-09-04 10:42:43 UTC
(In reply to Telesto from comment #1)
> Menu Tools -> Options -> View -> Check Force Skia software rendering
> (assuming it to be unchecked) and press OK. Restart and try again

Thanks, that seems to have fixed it!
Comment 4 Argyros 2020-09-04 10:44:31 UTC
opencl_devices
Device Index: 0
  Selected: true
  Device Name: GeForce GTX 970
  Device Vendor: NVIDIA Corporation
  Device Version: OpenCL 1.2 CUDA
  Driver Version: 451.67
  Device Type: gpu 
  Device Extensions: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics
  Device OpenCL C Version: OpenCL C 1.2 
  Device Available: true
  Device Compiler Available: true
  Device Linker Available: true
  Platform Name: NVIDIA CUDA
  Platform Vendor: NVIDIA Corporation
  Platform Version: OpenCL 1.2 CUDA 11.0.208
  Platform Profile: FULL_PROFILE
  Platform Extensions: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics

opencl_profile
<?xml version="1.0" encoding="UTF-8"?>
<profile>
 <version>LibreOffice v1</version>
 <device>
  <type>opencl</type>
  <name>GeForce GTX 970</name>
  <driver>451.67</driver>
  <time>38049</time>
  <errors>false</errors>
 </device>
 <device>
  <type>native</type>
  <time>1700352</time>
  <errors>false</errors>
 </device>
</profile>


skia
RenderMethod: raster
Compiler: Clang
Comment 5 QA Administrators 2020-09-05 04:05:26 UTC Comment hidden (obsolete)
Comment 6 Luboš Luňák 2020-09-07 14:38:54 UTC

*** This bug has been marked as a duplicate of bug 135370 ***