Bug 136484 - Crash in: mergedlo.dll
Summary: Crash in: mergedlo.dll
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-09-04 22:30 UTC by HinckleyBob
Modified: 2020-09-05 11:56 UTC (History)
1 user (show)

See Also:
Crash report or crash signature: ["mergedlo.dll"]

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Description HinckleyBob 2020-09-04 22:30:04 UTC 
This bug was filed from the crash reporting server and is br-311b7db4-3599-4725-83ed-7465a4541d5c.
=========================================
Left office window to visit Chrome browser, Writer crashed while the window was covered by browser window.
Event log
Faulting application name: soffice.bin, version: 7.0.0.3, time stamp: 0x5f2205c4
Faulting module name: mergedlo.dll, version: 7.0.0.3, time stamp: 0x5f2205aa
Exception code: 0xc0000005
Fault offset: 0x000000000240ee73
Faulting process id: 0x560
Faulting application start time: 0x01d68302dd95a5ec
Faulting application path: C:\Program Files\LibreOffice\program\soffice.bin
Faulting module path: C:\Program Files\LibreOffice\program\mergedlo.dll
Report Id: 9745f736-7166-4933-9e3d-2b0a5bac9040
Faulting package full name: 
Faulting package-relative application ID:
Comment 1 m_a_riosv 2020-09-04 23:55:42 UTC 
Have you tested with a clean profile. Menu/Help/Restart in Safe Mode.
Comment 2 HinckleyBob 2020-09-05 00:00:23 UTC 
(In reply to m.a.riosv from comment #1)
> Have you tested with a clean profile. Menu/Help/Restart in Safe Mode.

When I recovered the document, there was no further problem in regular mode, so did not attempt safe mode. 

Any suggestion on how to reproduce the problem?

Thank you for the quick reply.Stay well.
Bob
Comment 3 QA Administrators 2020-09-05 04:05:41 UTC Comment hidden (obsolete)
Comment 4 m_a_riosv 2020-09-05 11:56:05 UTC 
There are corner cases, difficult to reproduce, in other computers with different configurations.

Please let this close as works for me, and if you have it again, reopen it.