Description: System: Windows 10 2004 64 bit, LibreOffice 7.0.1, my desktop pc with AMD Radeon R7-240 dedicated graphics card. Skia rendering enabled. When I play an Impress presentation with animated transitions and sound, and several embedded video's (mp4) the following occurs: 1. Video's don't play, no animated transitions but only sound, when rightclicking in a dia the context menu (backward, forward, go to dia, end presentation) doesn't pop up, but black screen appears. Impress can only be closed by Task Manager Windows. No error messages in LO or Windows logs. 2. After disabling Skia and enabling Hardware acceleration the same presentation plays flawlessly on this desktop. 3. The same presentation plays fluently on my laptop Windows 10 2004 64 bit) with AMD graphics on board and Skia enabled. Steps to Reproduce: 1.Open presentation with embedded video's and animated transitions with sound 2.Skia rendering enabled 3.Play presentation. Click mouse for next dia. Rightclick in a dia 4.Play again with Skia disabled and Hardware acceleration enabled Actual Results: Embedded video's dont't play, transitions without animations. Context menu won't pop up. Black screen. With Skia enabled. Expected Results: Playing presentation without these flaws with Skia enabled. Reproducible: Always User Profile Reset: No Additional Info: No other relevant information.
Please attach sample presentation, see if duplicate of bug 128353, if bug 137238 is about the same so being a duplicate.
Dear Willem Franssen, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Willem Franssen, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp