Bug 136614 - Unable to create a new database - Java version not recognized
Summary: Unable to create a new database - Java version not recognized
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Base (show other bugs)
Version:
(earliest affected)
6.4.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-09-09 16:57 UTC by Joe Pfeuffer
Modified: 2021-04-14 03:38 UTC (History)
0 users

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Crash report or crash signature:


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Description Joe Pfeuffer 2020-09-09 16:57:12 UTC
Description:
When I attempt to create a new database I receive an error message No Java installation can be found. I have uninstalled and reinstalled the latest version of Java using all the defaults and restarted just to be sure.  The error persists. 





Steps to Reproduce:
1.Start new database
2.Create new table
3.

Actual Results:
See Above.

Expected Results:
Open a new table.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: OfficeDatabaseDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no
Comment 1 Alex Thurgood 2020-09-14 07:13:20 UTC
@Joe :

- which version of Java ?
- are you certain that you have a recognized 64bit version of JDK installed ?
Comment 2 QA Administrators 2021-03-14 04:18:53 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-04-14 03:38:28 UTC
Dear Joe Pfeuffer,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp