Description: When I try to open the LibreOffice Help, by clicking on "Libreoffice help" or by typing F1, LibreOffice Writer/web opens with a empty page called NewHelp0.html Steps to Reproduce: 1.Open LibreOffice 2.Clic on Help or F1 3.Writer Open with a blank page Actual Results: LibreOffice Writer/Web opens with a blank page called NewHelp0.html Expected Results: The offline help should open like in older releases Reproducible: Always User Profile Reset: No Additional Info: Version : 6.4.6.2 (x64) Build ID : 0ce51a4fd21bff07a5c061082cc82c5ed232f115 Threads CPU : 2; OS : Windows 6.1 Service Pack 1 Build 7601; UI Render : par défaut; VCL: win; Locale : fr-FR (fr_FR); Langue IHM : fr-FR Calc: threaded
The Help system now relies in the default browser (Firefox, Edge, Chrome, etc...) defined in the operating system. Please check if html pages opens in the browser in your computer (e.g. check file associations for html files).
Dear Mediaf, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
I haven't checked further,but did your browser follow redirects? https://opengrok.libreoffice.org/xref/core/sfx2/source/appl/sfxhelp.cxx?r=ce83d1f4#923
If my guess in the previous comment is right, adding a link to HTML body could be better.
Dear Mediaf, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp