Bug 137172 - Opening attachment continuously opens in infinite loop
Summary: Opening attachment continuously opens in infinite loop
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-01 03:37 UTC by thangalin
Modified: 2021-08-18 13:01 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description thangalin 2020-10-01 03:37:16 UTC
Replicate

0. Start on XFCE Workspace #2
1. Start LibreOffice Calc
2. Open a spreadsheet
3. Switch to XFCE Workspace #1
4. Start Thunderbird mail reader
5. Open a mail message containing a .docx attachment
6. Click the attachment
7. When prompted, open the attachment with LibreOffice

Expected

The attachment opens in LibreOffice Writer.

Actual

The splash screen appears, disappears, then repeats. Switching XFCE Workspaces does not interrupt the cyclical and indefinite splash screen flashing.

Workaround

Close the spreadsheet opened from step #2. At this point, LibreOffice may prompt the user to recover a saved file. This is weird because the save should have been successful. Continue by recovering. At this point, both LibreOffice Calc and Writer re-open the spreadsheet and docx file, which was the behaviour one would have expected from the start.

Environment

Arch Linux, running XFCE with 4 separate workspaces

$ uname -a
Linux hostname 5.7.12-arch1-1 #1 SMP PREEMPT Fri, 31 Jul 2020 17:38:22 +0000 x86_64 GNU/Linux
Comment 1 Xisco Faulí 2021-02-15 18:10:14 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 2 QA Administrators 2021-08-16 03:49:30 UTC Comment hidden (obsolete)
Comment 3 thangalin 2021-08-16 23:22:53 UTC
Can no longer replicate using 7.1.5.2.

Close the ticket.
Comment 4 Timur 2021-08-18 13:01:19 UTC
WFM is when bug was reproduced by other people and fixed later. 
Here it's InsufficientData, can be used in case it happens again.
https://bugs.documentfoundation.org/page.cgi?id=fields.html#bug_status