Bug 137238 - Impress doesn't play video anymore
Summary: Impress doesn't play video anymore
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.4.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-04 08:22 UTC by Regis Perdreau
Modified: 2021-05-08 03:56 UTC (History)
0 users

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Description Regis Perdreau 2020-10-04 08:22:21 UTC
Description:
After inserting video, no preview is displayed, and no play when slideshow is running.

Steps to Reproduce:
1.Run Impress
2.Insert mp4 type video
3.run slideshow

Actual Results:
No video played. No preview, no controls displayed. Restart in safe mode displays an error message "unsupported format" when i'm trying to insert mp4 video. 

Expected Results:
A video is playing


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version : 6.4.5.2
Build ID : a726b36747cf2001e06b58ad5db1aa3a9a1872d6
Threads CPU : 4; OS : Linux 5.4; UI Render : par défaut; VCL: gtk3; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded 

Other users in the neighbourhood are impacted so that's why i'm writing this bug report.
Same behavior in Writer and Calc.
I know that multimedia is something which has to be improved in LO, but usually we have a minimal operation.
Comment 1 Timur 2020-10-05 10:47:32 UTC
Please attach presentation file. 
There are other bugs with MP4. 
Not cleat this "anymore", it indicates it did work in some version, which one.
Comment 2 QA Administrators 2021-04-07 03:53:51 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-05-08 03:56:02 UTC
Dear Regis Perdreau,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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