Description: When opening the PPS presentation attached, Libreoffice Impress starts playing the embedded sound, but no text appears on the slide and the whole application hangs if clicked anywhere on the slide. Must be force-closed. Steps to Reproduce: 1. Open PPS attached. 2. Presentation loads the background music but no text shown. 3. Application hangs on any user action. Actual Results: Application hangs on any user action. Expected Results: The text should load normally and presentation should continue. Reproducible: Always User Profile Reset: No Additional Info: The PPS works fine in MS PowerPoint
Created attachment 166081 [details] Use this to reproduce.
No repro Win LO 7.1+ Repro differently, crash in Lin LO 7.1+, Skia and GDI, no repro GEN (reporter didn't write his OS, I'll mark Linux). No crash in LO 5.3 bibisect master, crash in 5.4. I will not confirm, maybe specific to some systems like in bug 128871. Let someone else also tests.
No issue with Version: 7.0.0.2 Build ID: c01aa64b6c3d89ebe5fe69c28c7adb24eb85249c CPU threads: 4; OS: Mac OS X 10.12.6; UI render: default; VCL: osx Locale: nl-NL (nl_NL.UTF-8); UI: en-US Calc: threaded Assume a Skia problem, but likely fixed
Works fine for me in Arch Linux 64-bit Version: 7.0.1.2 Build ID: 00(Build:2) CPU threads: 8; OS: Linux 5.8; UI render: default; VCL: kf5 Locale: fi-FI (fi_FI.UTF-8); Käyttöliittymä: fi-FI =7.0.1-1 Calc: threaded Mihai: please copy and paste here the contents of your Help - About. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information. (In reply to Telesto from comment #3) > Assume a Skia problem, but likely fixed Can't be a Skia problem as this is reported on Linux.
For me it reproduces constantly. Here is the about info: Version: 7.0.1.2 (x64) Build ID: 7cbcfc562f6eb6708b5ff7d7397325de9e764452 CPU threads: 8; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win Locale: ro-RO (ro_RO); UI: en-US Calc: CL
Since reporter is Windows, I change that here. I may report Linux separately. I reproduced some problem with LO 7.0 Skia but not with master LO 7.1+. Mihai, please do (always when reporting bugs, in addition to writing exact version from Help-About): 1. User Profile Reset (or rename); 2. test daily master from https://dev-builds.libreoffice.org/daily/master/current.html, it installs separately. Note that we have separate bug 91456.
Resetting the user profile didn't help. The same hang&crash. Trying 7.1 alpha works, no hangs, slideshow plays properly, but when exiting the presentation Impress crashes and then it does not open again untill I delete the user profile directory.
Created attachment 166117 [details] Here is the crash from LO 7.1 when exiting the slideshow ProductName=LibreOffice Version=7.1.0.0 BuildID=f90500754fac014638214b5e061832b2c518aab6 URL=https://crashreport.libreoffice.org/submit/ UseSkia=true Language=ro-RO ShutDown=true DumpFile=C:\Users\Mihai\AppData\Roaming\LibreOfficeDev\4\crash\20e9a174-a1cc-4896-81a6-db935032751a.dmp GDIHandles=134
I don't reproduce crash on exiting slide show. I reproduce crash on loading slideshow sometimes, only on 1st run, even in 7.1+.
Not reproduced in Version: 7.1.0.0.alpha0+ Build ID: a9976a958b2857e308c6598532151878615bfd9f CPU threads: 4; OS: Linux 5.7; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
(In reply to Timur from comment #9) > I don't reproduce crash on exiting slide show. > I reproduce crash on loading slideshow sometimes, only on 1st run, even in > 7.1+. why is it 'high' if you can not even reproduce it ?
Created attachment 166196 [details] gdbtrace.log I'll confirm the crash, repro in Windows on 1st time load. Interesting it doesn't happen on subsequent LO exit and run for me. Previously I had crash in Linux GTK3 and Skia, no repro GEN. No crash in LO 5.3 bibisect master, crash in 5.4. I also had a crash with debug 7.1+. Here is GDBtrace. Crash is not normal nor medium.
Upgraded today to LO 7.0.2.2 Version: 7.0.2.2 (x64) Build ID: 8349ace3c3162073abd90d81fd06dcfb6b36b994 CPU threads: 8; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win Locale: ro-RO (ro_RO); UI: en-US Calc: CL The presentation does not crash anymore on opening, but I can reproduce the crash every time when pressing escape to close the presentation after a couple of slides.
Dear Mihai Vasiliu, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Bug does not reproduce anymore in build Version: 7.4.1.2 (x64) / LibreOffice Community Build ID: 3c58a8f3a960df8bc8fd77b461821e42c061c5f0 CPU threads: 8; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win Locale: ro-RO (ro_RO); UI: en-US Calc: CL