Bug 137380 - Libreoffice Writer failed to show an image previously inserted and showed only a text box. Trying to delete the text box crashed Writer.
Summary: Libreoffice Writer failed to show an image previously inserted and showed onl...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.6.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-09 21:08 UTC by Alan Cummings
Modified: 2021-05-11 03:53 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Alan Cummings 2020-10-09 21:08:40 UTC
Description:
Yest again, Writer will fail to show a previously inserted images. What is left is the text box. The file when modified is then saved in odt format then docx format.  Reloading the file may be from the odt or docx.  Perhaps it is this "mixing" of file types that is causing an error?  
Reloading the file after the crash works but the image was still missing and the text box present.

Steps to Reproduce:
1. Load document
2. Find a missing image holder (text box)
3. Attempt to delete the text box.

Actual Results:
Load my document- 85 pages - view the text box on page 82 and try to delete it, or any of the others.
Writer crashes

Expected Results:
Writer crashed as before.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
1. not have "lost" the image in the first place
2. deleted the text box to allow reloading the image.

Version: 6.4.6.2 (x64)
Build ID: 0ce51a4fd21bff07a5c061082cc82c5ed232f115
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: default; VCL: win; 
Locale: en-GB (en_GB); UI-Language: en-GB
Calc: threaded

See Log  0ce51a4fd21bff07a5c061082cc82c5ed232f115
Comment 1 Telesto 2020-10-10 07:37:47 UTC
Thanks for the report. A sample file would be helpful
Comment 2 QA Administrators 2021-04-10 03:45:03 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-05-11 03:53:44 UTC
Dear Alan Cummings,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp