Description: 7.1 alpha says https://extensions.libreoffice.org/en/extensions/show/export-as-images does not exist. Installs just fine in 7.0.3 Steps to Reproduce: 1. Download https://extensions.libreoffice.org/en/extensions/show/export-as-images 2. Attempt to add it as an extension via Extension Manager Actual Results: Dialog appears saying extension doesn't exist Expected Results: Extension should be added to the list of available add-ons Reproducible: Always User Profile Reset: No Additional Info: This bug occurred in Windows. Please test using Windows. Version: 7.1.0.0.alpha1+ (x64) Build ID: 5d51b8f5ac0a82c458f792c11985407a5eeb6fd5 CPU threads: 8; OS: Windows 10.0 Build 20246; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
No repro in Version: 7.1.0.0.alpha1, Build ID: 987671387712c4f9061d6216ff2f001a7bb9e57b CPU threads: 4; OS: Linux 5.3; UI render: default; VCL: kf5 Locale: en-US (en_US.UTF-8); UI: en-US, Calc: threaded
Installs and works on (no repro): Version: 7.1.0.0.alpha1 (x64), Build ID: 987671387712c4f9061d6216ff2f001a7bb9e57b CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win Locale: de-DE (de_DE); UI: de-DE, Calc: threaded
Created attachment 166893 [details] error message Still happening to me using Version: 7.1.0.0.alpha1 (x64) Build ID: 987671387712c4f9061d6216ff2f001a7bb9e57b CPU threads: 8; OS: Windows 10.0 Build 20246; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
I un-installed both 7.0.3.1 and 7.1.0.0 alpha, ran Bleachbit, ran a registry cleaner, rebooted, then installed only 7.1.0.0 alpha. When I tried to load the extension again, same error message.
Okay. This is the message that pops up (I'm not including my username in the path) Add Extension(s): C:\Users\[username]\AppData\Roaming\LibreOfficeDev\4\user\uno_packages\cache\uno_packages\lu14060s23g.tmp_\exportasimages-0-9-3.oxt does not exist. So. I followed the path to this point: C:\Users\[username]\AppData\Roaming\LibreOfficeDev\4\user\uno_packages\cache\uno_packages\ There is nothing at all under \uno_packages\ If nothing is there, why is LO looking for \uno_packages\lu14060s23g.tmp_\
Hmm.. Installs fine here (save to disk + open extension manager + add) Version: 7.1.0.0.alpha1+ (x64) Build ID: ec1f4d3253963ac16d638734ac70dde033e82154 CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win Locale: nl-NL (nl_NL); UI: en-US Calc: CL How exactly do you install they extension. Click they link & at the point choosing open? Or save to disk first? Install by double clicking the extension (without LibreOffice running in the background or with)? Or Opening say Writer + Extension dialog + Add + pointing to dir where extension is saved (or putting the link in to they dialog) And maybe a profile resets helps?
Same way I always have, I download the extension and then go to the Extension Manager and hit Add.
(In reply to mwtjunkmail from comment #7) > Same way I always have, I download the extension and then go to the > Extension Manager and hit Add. I completely uninstalled every version of LO from my system. The profile survives despite a full de-installation? Resetting the profile worked. 1. The error message should include a prompt or suggestion to reset the user profile to help the user determine a solution rather than just display the error. It's also a drastic step, since now templates have to be reimported, etc. 2. Can the program be tweaked in such a way that it doesn't wind up needing such resets? I used Microsoft Office for 30 years, never had to do anything of the kind.
(In reply to mwtjunkmail from comment #8) > (In reply to mwtjunkmail from comment #7) > > Same way I always have, I download the extension and then go to the > > Extension Manager and hit Add. > > I completely uninstalled every version of LO from my system. > The profile survives despite a full de-installation? > > Resetting the profile worked. > > 1. The error message should include a prompt or suggestion to reset the user > profile to help the user determine a solution rather than just display the > error. > It's also a drastic step, since now templates have to be reimported, etc. > > 2. Can the program be tweaked in such a way that it doesn't wind up needing > such resets? I used Microsoft Office for 30 years, never had to do anything > of the kind. Putting a dialog suggesting 'profile reset' bit of tricky. Have done plenty of resets with Master builds (and even regular builds) because of various odd behavior. So they general rule = if things starting to be odd this or a buggy behaviour or profile corruption. Or a bug causing a profile corruption [not seen that often, luckily ] Something else is about which steps should be given while restoring. Or how they 'restore' should be approached. Deleting they XCU only - instead of the whole profile folder - mostly works (which probably saves time). However full profile reset is 'more safe' but all or nothing. I assume which recovery options should be present (and how they are presented) should be handled in bug 120269.